TheraNest by Ensora Health

Every aspect of your mental health practice management.

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Change or Reset Your Password

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Implementation Toolkit

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Make the Most of Your Free Trial

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Manage Your Subscription Plan

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Quick Start Guide: Basic Setup

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Your Organization

Activate Practice Chat

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Apply & View Client Flags

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Add Practice Chat Profile Picture

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Create & Manage Client Flags

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Email Alerts for Practice Chat

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Staff Tab

Enable Text Response Notifications

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Add Photo to Staff Profile

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My Client Portal Settings

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My Preferences

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Show Only Clients Initials in Emails to Users

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Schedule

Enable Appointment Reminders for Client Contacts

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Change Appointment Status

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Client Appointment Variations

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Delete Single or Recurring Appointments

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Link Progress Note with Calendar Appointment

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Clients Tab

Save Default Message and Intake Form Selections for Portal Invitation Emails

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Add a Client Billing Note

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Add Insurance to Client Profile

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Edit Insurance Type for Active Insurance Plans

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Insurance Information Verified By is Wrong

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Cases & Notes

AI Telehealth: Tips & Troubleshooting

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AI Telehealth Notes

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Assign Supervisor(s) to Review Initial Assessments, Treatment Plans, & Notes

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Notifications for: Initial Assessments, Treatment Plans, & Progress Notes

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Supervisee: Sign Approved Initial Assessments, Treatment Plans & Progress Notes

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Help for Clients

Client: Client Portal Overview for Clients

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Client: Did Not Receive Password Reset Email

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Client: Upload Documents to the Client Portal

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Client: Self-Schedule Appointment in the Client Portal

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Client: Manage Appointments in the Client Portal

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Client Billing

Add & Edit Modifiers on Invoices

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Reconcile Bank Statement with Vantage Payments Report

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Update Bank Account for Payment Processing

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Transition Toolkit: Ensora Payments & Stripe

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Payment Processing: Payouts to Your Bank Account & Bank Reconciliation

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Insurance Billing

How do I know if my Claim was paid?

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Non-Ensora Clearinghouse: Add or Edit Payer ID

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Non-Ensora Clearinghouse: Check Office Ally Claim Status

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Non-Ensora Clearinghouse: Process ERA Payments

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Non-Ensora Clearinghouse: Resubmit Claim

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ePrescribe with Ensora eRx

FAQ: Transition to ID.me for Electronic Prescribing

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