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Ensora Product Certifications Begin with TheraNest

6 days ago

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February Wellness Quest: Heart of Care - Patient Engagement

This month, we’re shining a spotlight on the heart of everything you do: engaging patients and families with compassion, clarity, and trust 💖Throughou

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What Do You Hope to See in Ensora This Year?

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Discuss Ensora Health Products

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ABA Therapy Suite

ABA Therapy, Data Collection, CodeMetro

TheraNest, My Clients Plus, ShareNote

Rehab Therapy Suite

Fusion, Occupational Therapy and Speech Language Therapy

Substance Use Recovery

EchoVantage, Procentive, TenEleven

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eRx, Clearinghouse, Centralized Billing, Ensora Payments, RCM, TheraLINK

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LVSCommunity Manager

Community Spotlight

February Wellness Quest: Heart of Care - Patient Engagement

February Wellness Quest: Heart of Care - Patient Engagement

This month, we’re shining a spotlight on the heart of everything you do: engaging patients and families with compassion, clarity, and trust 💖Throughout February, we invite you to share how you build strong patient relationships—whether that’s through

LVSCommunity Manager

Community Spotlight

How Do You Keep Patients Engaged Between Sessions?

Staying engaged between sessions can make such a difference for outcomes, no‑show rates, and how supported patients and families feel. In this thread, let’s swap the practical things you do to keep patients informed, encouraged, and connected in the

LVSCommunity Manager

Community Spotlight

What Do You Hope to See in Ensora This Year?

What Do You Hope to See in Ensora This Year?

As we leap into 2026, we want to hear your vision for the future. What features, improvements, or innovations would make your experience even better in 2026?Is there a workflow you’d love to streamline? A capability you’ve been dreaming about?Drop yo

JowlNew Participant

Ensora Mental Health

Problem scheduling room in theranest

I’m experiencing a recurring scheduling issue in Theranest. When I schedule a new client and open the room selection dropdown, my therapy office shows as occupied, even though there is no appointment scheduled for that room at that time or on that da

LVSCommunity Manager

Ensora Rehab Therapy Suite

In Case You Missed It: Fusion Forum Recording & Q&A

Thank you to everyone who joined our Fusion Forum session on Thursday, January 29! It was great to hear your questions and see how you’re using Fusion in your day‑to‑day work.Whether you couldn’t join live or just want a refresher, we’ve got you cove

johnwarrenNew Participant

Ask Me Anything

How do you bill multiple units on an untimed code

I am billing a timed code that is 30 minutes each unit. If I put the codes as timed, it tallies it per 15 minutes. I have entered the code as untimed but I need to bill 2 units per 1 hour. How do I add multiple units for this code?

MarelindostlicswllcNew Participant

Ensora Mental Health

Hello, I am up for yearly renewal and want to explore the new Theranest pricing. I’ve sent out a few messages starting in November of last year but I haven’t heard back. What is the process to changing to the new pricing?

donsheeley99New Participant

General Questions

No More Credit Cards

Sorry that Theranest decided to make it difficult for them to switch credit card billing. Welcome Cash, Apple Pay, Venmo, Cash App, etc. I guess I’ll just use a calendar.

LVSCommunity Manager

Community Spotlight

Ensora Product Certifications Begin with TheraNest

We’re excited to announce the launch of the Ensora Health Certification Program, a new initiative designed to help you deepen your product expertise, build confidence in your daily workflows, and earn recognition for your professional skills. Today,

manderson2026New Participant

Ensora Solutions

Claim rejection

The claim is being rejected with the message, “A supervisor with a valid NPI is required.” We are already using the correct NPI, but the claim continues to be rejected with the same error.

JowlNew Participant

Ensora Mental Health

Problem scheduling room in theranest

I’m experiencing a recurring scheduling issue in Theranest. When I schedule a new client and open the room selection dropdown, my therapy office shows as occupied, even though there is no appointment scheduled for that room at that time or on that da

johnwarrenNew Participant

Ask Me Anything

How do you bill multiple units on an untimed code

I am billing a timed code that is 30 minutes each unit. If I put the codes as timed, it tallies it per 15 minutes. I have entered the code as untimed but I need to bill 2 units per 1 hour. How do I add multiple units for this code?

MarelindostlicswllcNew Participant

Ensora Mental Health

Hello, I am up for yearly renewal and want to explore the new Theranest pricing. I’ve sent out a few messages starting in November of last year but I haven’t heard back. What is the process to changing to the new pricing?

Ella EyesNew Participant

Ensora Solutions

output exception

Hi,I have patients with BCBS. Their claims failed to file and the reason is output exception… How do I correct this so I can refile correctly?

LOUISpNew Participant

Ensora Mental Health

copilot and theranest

is theranest hippa cmpliant with copilot

KeriNew Participant

General Questions

Claim Rejections

I have several claims for Blue Cross Blue Shield of Alabama all with the same rejection code, REJECTION: Status Details - Category Code: (A4) The claim/encounter can not be found in the adjudication system., Status: Entity not found., Entity: Billing

buckland9New Participant

General Questions

Will Eyemed ever work again? I can’t get Apex to respond to my inquiry.

MalejaCNew Participant

Ensora ABA Suite

Calculation method

We are extracting the data using the API, and in the raw skills data we only receive the value field. For Fluency-type targets, we don’t understand how that value is calculated.In Ensora, we can see additional information, but in the extraction we on

SierraNew Participant

Ensora Substance Use Recovery

Procentive - Staff Automation

Is there a way to automate the creation of “Staff” in Procentive? Is there any sort of guide or way to import documents (like a CSV) to automate the creation of Staff? I would want to automate the “Staff”, “Role”, “Locations”, “Programs” tabs within.

natalie310New Participant

Ensora Mental Health

Clients having difficulty with Theranest

Hi all, I’ve had several new clients report the same thing about signing up for an account in theranest. First, they rarely receive the first invitation or it goes to spam. If I send them the sign up or login link directly to their email, they still

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