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Your Fusion Questions, Answered Live on Tuesdays

18 hours ago

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Your Fusion Questions, Answered Live on Tuesdays

Ensora Health is excited to announce that Fusion now has its very own Ask an Expert sessions—designed to give Fusion users dedicated, live support as...

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LVSCommunity Manager

Ensora Rehab Therapy Suite

In Case You Missed It: Fusion Forum Q2 2026

Thank you to everyone who joined our Fusion Forum session on Thursday, April 30! It was great to hear your questions and see how you’re using Fusion in your day‑to‑day work.Whether you couldn’t join live or just want a refresher, we’ve got you covere

charmandercharNew Participant

Ensora Mental Health

"Copy Note From Last Session" is Infuriating and Needs an Update

The "Copy Note From Last Session" feature is good in theory but the execution is poor. When I want to copy a note but let's say my last note was a "Note to Chart", it copies that and not the progress note I need it to copy. I wish we could choose whi

JoeFromDarbyIntegrativeNew Participant

Ensora Mental Health

Requesting Functionality: Claim-Level Audit Trail & Edit History

We would greatly benefit from a claim-specific audit trail that clearly tracks all edits made to a claim, including what was changed, by whom, and when. Ideally, this would include a version history and a clear indicator of whether changes occurred b

LVSCommunity Manager

Community Spotlight

Your Fusion Questions, Answered Live on Tuesdays

Your Fusion Questions, Answered Live on Tuesdays

Ensora Health is excited to announce that Fusion now has its very own Ask an Expert sessions—designed to give Fusion users dedicated, live support as part of our ongoing Ask an Expert Series.These weekly, office-hours–style sessions are built to supp

brendakelleherNew Participant

Ensora Mental Health

Client self scheduling

I made a test client and when they enter their client portal and attempt to make a new appointment there is nothing in the “select service” drop down so they cannot. I checked my settings and all the service types are entered and my availability is s

17c3441e_phil_myalliancemh.comNew Participant

Ensora Mental Health

How to Complete a Treatment Plan Review in Theranest

I am writing to request an update or enhancement to the treatment plan review functionality in TheraNest. Currently, the system allows clinicians to create a treatment plan, but there does not appear to be a clear way to complete a formal treatment p

Ensora Education Team.

Ensora Rehab Therapy Suite

Fusion Forum Q2 2026: What’s New, What’s Next, and Your Questions

Fusion Forum Q2 2026: What’s New, What’s Next, and Your Questions

We’re counting down to our upcoming Fusion Forum on April 30, and we want your voice to help shape the conversation.This Forum is designed to address the topics that matter most to you, so we’re opening the floor early for questions, challenges, and

samanthacomptonNew Participant

General Questions

AI Assistant on mobile

How do you access the new AI Assistant web based mobile app?

CCCNew Participant

Ensora Mental Health

Payroll Data Export Report, 'Show Items Already Paid Out to Therapists'

Hi, I am trying to streamline my payroll process* and figure out how to most effeciently use Theranest reports to help. I am looking at the Payroll Data Export Report report, and want to know how the 'Show Items Already Paid Out to Therapists' check

LVSCommunity Manager

Community Spotlight

What Do You Hope to See in Ensora This Year?

What Do You Hope to See in Ensora This Year?

As we leap into 2026, we want to hear your vision for the future. What features, improvements, or innovations would make your experience even better in 2026?Is there a workflow you’d love to streamline? A capability you’ve been dreaming about?Drop yo

JoeFromDarbyIntegrativeNew Participant

Ensora Mental Health

Requesting Functionality: Claim-Level Audit Trail & Edit History

We would greatly benefit from a claim-specific audit trail that clearly tracks all edits made to a claim, including what was changed, by whom, and when. Ideally, this would include a version history and a clear indicator of whether changes occurred b

brendakelleherNew Participant

Ensora Mental Health

Client self scheduling

I made a test client and when they enter their client portal and attempt to make a new appointment there is nothing in the “select service” drop down so they cannot. I checked my settings and all the service types are entered and my availability is s

17c3441e_phil_myalliancemh.comNew Participant

Ensora Mental Health

How to Complete a Treatment Plan Review in Theranest

I am writing to request an update or enhancement to the treatment plan review functionality in TheraNest. Currently, the system allows clinicians to create a treatment plan, but there does not appear to be a clear way to complete a formal treatment p

samanthacomptonNew Participant

General Questions

AI Assistant on mobile

How do you access the new AI Assistant web based mobile app?

adminlovelightNew Participant

Ensora Mental Health

Turning off "copy note from last session"

Can we turn off “copy note from last session?” I added it to my dynamic form template but I find that it still copies.

TinaSNew Participant

Ensora Rehab Therapy Suite

Reminders to require patient response

We would like to request that appointment reminders require patients to respond. - If they press cancel - a message pops up instructing them to call our office, and the office receives notice that patient is wanting to cancel (red X on the

AhalsbandNew Participant

General Questions

Archived Clients

Hi - if we have a client that is no longer active but has an insurance balance in Ensora - can we still deactivate them?

JodiWNew Participant

Ensora Mental Health

can't add to calendar

after hit save icon, the screen pops up withthe details of this appointment conflict with therapist following availability. Unavailable on the selected date, which may create scheduling conflicts Other times it has said can’t schedule more than one

natalieparkerNew Participant

Ensora Rehab Therapy Suite

Peer Review of Documentation

How do you review peer documentation before they sign the document?

kristacpcatcNew Participant

Ensora Rehab Therapy Suite

Print Statement

I have had several clients request statements for various reasons. I am able to print statements, but any claim with a copay does not show on the statement. What is the trick to get a full statement, listing out all claims and all related transacti

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