Product Add-Ons

I use Doxy for telehealth and would like to keep using that. Is there a way for me to make that telehealth link the one shown on appointments? I’ve already edited the reminders to be correct, but I want to make sure people aren’t logging into the portal and using the theranest link.

Cannot figure out if batch claims corrections are possible. We have to correct about 2k claims to include a modifier and different fee. Is there a way to do this that isn’t one-by-on and entirely manual? 

The claim is being rejected with the message, “A supervisor with a valid NPI is required.” We are already using the correct NPI, but the claim continues to be rejected with the same error.

Hi,I have patients with BCBS. Their claims failed to file and the reason is output exception… How do I correct this so I can refile correctly?

Will Eyemed ever work again?  I can’t get Apex to respond to my inquiry.

My provider is not able to prescribe controlled substances all of a sudden. As an admin. I need to approved something but don’t know where to go to do this? 

Customer maintaince portal i do have  user name and passwird but i don’t have user name ?  what is that ? 

A timely filing denial is when an insurance company rejects a medical claim because it was submitted after the deadline. Denial Code CO29When thinking about submitting claims on time, there are two time frames to keep in mind: The time from when the initial claim was submitted,  and the time from when it was denied or resubmitted. Each Payer has their number of days requirement--based on one of the above and if the provider is in network or out of network.For Example:  Amerigroup Participating Providers: 180 days Non-Participating Providers: 365 daysGood news! At Ensora MH, when you utilize the Ensora Clearinghouse (Apex) vs.

I already have a Stripe account that I currently use for payments through Ensora, but I’d also like to add a Stripe payment option directly on my private website so clients can pay me there as well.How can I set that up? Specifically, how do I add a Stripe link or payment button to my website so that clients can pay me directly — and how does the payout timing work compared to Square?

This might be a product suggestion unless there’s a way to do it in the platform that I’m not seeing. I would love to know if there is a way to send the doctors an email or some other alert to let them know if a prescription failed to transmit to the pharmacy? We often do not know if a prescription failed to get transmitted to the pharmacy until the patient goes there and discovers that the pharmacy never received it.