Use this FAQ to get familiar with how the community works and how to get the most out of it.
Do I need to log in to participate?
Yes. You'll need to log in with your Ensora Health customer credentials to post or comment. See New Here? Let’s Get Started for registration instructions.
Where should I introduce myself?
Reply to our Introductions Thread to share your name, role, and how you're using Ensora Health. It's a great way to meet peers.
How do I update my profile?
Check out Customizing Your Community Profile to see how to update your profile.
How do I find discussions relevant to my product?
You can always use the search bar at the top of most pages to search the entire community for specific keywords or phrases related to your topic. Use filters or tags to narrow down results and find the most relevant answers quickly.
In the event that you don't find anything related to your topic, you can always start a new discussion thread or post a question.
What can I post in the community?
Ask questions, share best practices, or connect with peers. Just please avoid posting any protected health information (PHI).
What are tags and categories and how do I use them?
Categories organize content by topic. Tags make your post easier to find. Be sure to select a category and add tags when posting.
How do user ranks and badges work?
You'll earn ranks and badges as you contribute. See Badges in the Community Hub for more information.
What if I need product support?
For technical issues, submit a ticket via the Ensora Support Hub. This community is great for general advice and best practices, but official support should be sought through that portal.