Welcome to the Ensora Health Community – Introduce Yourself Here!
We’re excited to welcome you to the Ensora Health Community Hub—your space to connect with fellow healthcare professionals using Ensora’s solutions to streamline care coordination, improve practice workflows, and deliver better outcomes.Whether you're a practice manager overseeing operations, a clinician navigating referrals and transitions, or part of the front office team ensuring patients move smoothly through the care journey, you’re in the right place. Why Introductions MatterThis space is all about connection. By taking a moment to introduce yourself, you’re helping foster a supportive network of peers who share your goals and challenges. It’s a small step that makes a big difference.To get started, simply reply to this post with your introduction!Here are a few ideas for what to share: Your name, role, and organization How you use Ensora Health in your daily work A challenge you’re working to solve in your practice A fun fact about you or your team What you’re hoping to gain from this community We’re so glad you’re here. Hit Reply below and tell us a bit about yourself! Next steps:Customize Your Profile Read Community Usage Best Practices Learn how to Search and Share Effectively in the Experience Hub Post a New Question or Start a Discussion Thread
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Ensora Health
Edit Your Profile in the Ensora Experience Hub
Keeping your profile up-to-date helps others in the community connect with you more effectively. Follow the steps below to update your profile information. Edit ProfileLog in to the Ensora Experience Hub. Click on your profile avatar or initials, located in the top-right corner of the page. From the drop-down menu select My profile to access your profile settings. NOTE: Your profile contains three tabs with different information that can be updated. In the My Profile tab, you can update the following details: Profile picture: Personalize your profile with a picture. Image should be at least 90 x 90px. Maximum file size is 5 MB. Company: Enter the name of the organization you represent. Location: Enter the city and/or state you are based in. Job Title: Specify your professional title or role. A bit about yourself: Write a short personal or professional bio to introduce yourself to the community. LinkedIn Profile: Add a link to your LinkedIn profile to help others connect with you professionally. Which Ensora Health product(s) do you use? Select which Ensora Health product(s) you use. Be sure to click Save changes to apply your edits. NOTE: Usernames cannot be edited directly. Contact a community administrator at experience@ensorahealth.com if you need assistance changing your username. In the General tab, you can control the privacy settings for your profile information and select whether you wish to receive private messages from other community members. In the Notifications tab, you can select which email notifications you would like to receive from the Experience Hub. By default, all emails are automatically enabled, but you can turn these off if you prefer. Need Help?If you run into any issues while editing your profile, contact the experience hub team at experience@ensorahealth.com.
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Post a New Question or Start a Discussion Thread in the Community Hub
The Ensora Health Experience Hub is the place to connect with peers, share best practices, and get answers. Whether you’re looking for help with a product feature or want to spark a conversation, posting a question or starting a discussion thread is quick and easy. Jump to Section: Step 1: Log in to the Experience Hub Step 2: Navigate to the Right Category Step 3: Start Your Post Step 4: Add a Clear Title and Details Step 5: Select the Right Category and Add Tags Step 6: Post and Engage Step 1: Log in to the Experience Hub Before you can create a post, you’ll need to be logged in. To access the Hub, navigate to the website URL. You can find it in your welcome email OR simply type in https://experience.ensorahealth.com/ In the upper right-hand corner of the home page, click the Login button. Then click the large button that says Login with your Support Hub Account. Sign in using your Ensora Health Support Hub credentials. If you have never logged in before or have questions about logging in, please read Log into the Customer Experience Hub Step 2: Navigate to the Right Category Before you post, go to the category that best fits your topic. Categories keep conversations organized and help others find your post more easily. From the Experience Hub homepage, select the Community Hub tile. On the Community Hub homepage, scroll down to the section labeled Discuss Ensora Health Products. Carefully read the description for each tile and choose the product grouping that contains your platform. Step 3: Start Your Post Once you’re in the right category: Click the Post to the Community button in the upper right corner of the page. Choose whether you’re asking a Question or starting a Conversation Question – Use this when you’re seeking a specific answer or solution. Conversation – Use this when you want to share insights, ideas, or start an open conversation. Step 4: Add a Clear Title and Details A clear, specific title and detailed explanation make it easier for others to understand your question or topic—and respond with the right support. In the Title box, write a short, specific title that captures your topic. Tip: Instead of a title like Help Needed, try How Do I Access My SOAP Notes in ShareNote? In the Description box, include details that help others understand your post, such as the context or situation, steps you’ve already taken, and/or any relevant screenshots or examples Step 5: Select the Right Category and Add Tags Tags and categories make your post easier to discover through search and keep conversations organized for the whole community. The category selected from the drop-down list should match the name of the group of products about which you are posting. If you aren’t sure under which category your product falls, feel free to double check the product categories listed on the Community Hub Home Page The community has a ready-made list of tags for you to use. It’s helpful to use the tags that most closely describe your topic (e.g., “billing” or “reporting”). Multiple tags can be applied to the same post. Step 6: Post and EngageHit post—and don’t be shy! Jump into the conversation and keep the momentum going. Click Post to share your topic. After posting, watch for replies and respond to follow-up questions. If your question gets answered, mark the most helpful response as Best Reply to help others. [Back to Top] Related Topics:Search and Share Effectively in the Experience Hub How to Reply to a Post or Comment on a Thread How to Mark a Reply as Best Answer How to Subscribe to Threads or Categories
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Badges in the Community Hub
Badges are a fun and meaningful way to recognize your activity and engagement in the Community Hub. They show your peers and our team how you’re contributing to the community, help to track your progress, and build your reputation. Jump to Section:What are Badges? How to Earn Badges Why Badges are Important Where to See Your Badges Badges in Profile Badges in Posts Badges on Community Homepage What are Badges?Badges are digital achievements you earn by participating in the community. They appear on your community profile and alongside your posts, signaling your level of experience, expertise, and involvement. Think of them as milestones: each badge tells part of your story as you grow in the community[Back to Top] How to Earn BadgesYou can earn badges by completing different actions throughout the Community Hub, such as: Posting topics – starting new conversations or asking thoughtful questions. Replying to discussions – sharing your insights, solutions, or encouragement. Marking answers – helping highlight the best responses. Attending events – joining community-led sessions like AMAs (Ask Me Anything). Completing learning milestones – engaging in courses or training paths. Each badge has its own criteria. Some are unlocked automatically through your activity, while others are tied to special events, seasonal themes, or recognition programs.[Back to Top] Why Badges are ImportantBadges aren’t just for fun—they’re valuable for you and the community: Recognition: Celebrate your contributions and showcase your expertise. Reputation: Build credibility by earning badges that reflect your engagement. Motivation: Track your progress and set goals for deeper participation. Community growth: Help create a welcoming, active space where members support one another. TIP: The more you participate, the more opportunities you’ll have to unlock new badges. [Back to Top] Where to See Your BadgesBadges will be seen in three places on the community, your profile, your posts and the Community Home Page. Badges in ProfileTo see badges displayed on your profile: Select your initial in the upper right-hand corner of the community screen. NOTE: You will need to be logged into the community to access your profile. If you have not yet logged in or created an account, please review the article on how to Log into the Customer Experience Hub. From the drop-down menu, select My profile Any badges you have earned will appear under the section titled Badges. Hovering over the badge icon with your mouse will reveal the badge name. [Back to Top] Badges in PostsBadges will also appear below your profile image when you post in the community or reply to a thread. This makes it easy for community members to identify your specific knowledge and experience. [Back to Top] Badges on Community HomepageFinally, badges will also appear on the Community Homepage under the Awarded Badges section. In this section, users who were recently awarded badges will be highlighted.A full list with descriptions of the five most recently awarded badges can also be accessed by clicking Show all badges. Want to see all the badges you can earn? Check out our Badge Showcase for the full gallery. [Back to Top]
