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Client: Manage Appointments in the Client Portal

  • August 13, 2025
  • 0 replies
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Ensora Education Team

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Reschedule from the Appointments Tab

  1. Click the Appointments tab.
  2. Click Reschedule for the appointment.

    2023-06-26_10-32-54.png
     
  3. The Reschedule Appointment page opens.
  4. Double-click on the appointment to open the appointment window.
    2022-09-22_13-28-02.png
  5. Make desired changes to the Date/Time and click Save.

    NOTE: Appointment time reflects the location time zone.

     

2022-09-22_13-29-59.png

Reschedule from the Calendar Tab

  1. Click the Calendar tab.
  2. Double-click on the appointment to open the Reschedule Appointment page.

    NOTE: After you double-click on the appointment, you will be able to drag and drop it on any available date/time on the calendar.

     

    Screen_Shot_2022-09-23_at_3.07.53_PM.png
  3. Place your cursor in the upper right corner of the appointment block to drag and drop it to another available date/time on the calendar.
    2022-09-23_15-11-37.gif


Cancel Appointment
 

NOTE: you cannot cancel an appointment if is within 24 hours of the start time.

 

  1. Click the Appointments tab.
  2. Click Cancel for the appointment.

    2022-09-22_13-46-25.png
     
  3. A pop-up window opens to confirm appointment cancellation. Click Cancel Appointment.
    2022-09-22_13-50-19.png
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