Procentive by Ensora Health

Complete behavioral health EHR, including clients, documentation, reporting and billing.

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Use Group Video Sessions with Clients' Family Members & Staff

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Video Session Appointments via thera-LINK

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How To Use the Virtual Waiting Room with Video Sessions

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Check Existing Customer Support Cases

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Set Up Ensora Health Community Portal

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Appointments & Clients

Automated Appointment Reminders

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Clients Module Warning - Missing Policy ID

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Update a Client Authorization

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Assign the Same Payer Twice to a Client

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Enter an Authorization for a Client

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Clinical Documentation

CCDA Section Mapping for CURES

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Upload a Clinical Document

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Agile Clinical Documents Development Process

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Create a Digital Signature Password

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Digital Signature Password Requirements

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Billing

Invoice Window

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Review an Invoice

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Create An Ad Hoc Bill

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Change Time Window

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A Day in the Life of a Biller

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Bed Management

Bed Management Demonstration Video

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Bed Management: Add Buildings, Rooms, Beds, & More

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Bed Management Staff Permissions

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Bed Management: Assign or Remove Staff

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Bed Management: Data Field Parameters

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ePrescribe & Eligibility

Run Eligibility in Batch

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Free Payer Setting for Eligibility Module

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Select A Batch of Clients For Running Eligibility

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Helpful Links Within The Eligibility Module

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Run Eligibility When Adding a Client

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Fax, Message & Ticket Chat

Review Internal Ticket Module

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Add Staff to a Ticket

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Red Ticket Icon

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Faxes Module for RCM Customers

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Faxes Module

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Reporting & Service Times

MN CCBHC Reporting: Depression Remission at Six Months (DEP-REM-6) Measure

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Clinical Reporting

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Access an Attendance Check List for Group Services

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Explain 3560 Statement to a Client

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Report 2030 Service Lines With Missing Notes

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Staff Management & Resources

Create a New Workflow Definition

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Create Alerts Within Existing Workflow

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Create Commonly-requested Workflows

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Modify An Existing Workflow

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Customize Your Client Dashboard

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