Community Spotlight

After submitting claims to MN MA (MN-ITS) the status is No Response. This has never happened before. Anyone else having this issue?

Affirming language and correct pronoun use are foundational to LGBTQ+ affirming care—but getting everyone on the same page can take intentional training and reinforcement.We’d love to know: What does staff training on affirming language and pronouns look like in your organization today? In the comments, please share:What’s worked well (format, facilitators, length, examples used) Any scripts or cheat sheets you give staff for introductions, pronoun checks, and corrections How you handle mistakes (repairing harm, modeling accountability, reinforcing learning) Any challenges you’ve encountered getting buy-in from staff or leadership🔐 Reminder: Please keep all examples de-identified and avoid sharing any PHI or patient-specific details.

For many LGBTQ+ patients, simply walking into (or logging into) a care setting can be stressful. Small, visible signals of support can go a long way in building trust and safety—before a single word is spoken.In this thread, let’s talk about how you’re signaling inclusion and safety across your patient experience:What signage, symbols, or statements do you display in waiting areas, offices, or telehealth spaces? How do your patient portal, appointment reminders, or website reflect LGBTQ+ inclusivity? Do you use inclusive language in your automated messages, forms, and onboarding materials? Have you introduced any visual cues for pronouns (e.g., badges, name tags, Zoom/telehealth display names)?Ideas you might share:Sample wording for a non-discrimination or inclusion statement shown on forms or portals Examples of inclusive appointment reminders or portal messages Photos or mockups of signage, digital banners, or office displays (with no identifying info)🔐 Reminder: Please keep all ex

Staying engaged between sessions can make such a difference for outcomes, no‑show rates, and how supported patients and families feel. In this thread, let’s swap the practical things you do to keep patients informed, encouraged, and connected in the “in‑between” time.Think about the small, repeatable habits that are working in your practice—whether you’re using client portals, reminders, messaging, or low‑tech check‑ins. 💖 Healing Heart badge reminder:Contributing thoughtful replies or starting a new topic in our Heart of Care: Patient Engagement discussions is one way to earn the limited‑time Healing Heart badge this month—especially when you’re:Sharing resources others can reuse Answering questions from peers Offering encouragement or concrete tips based on your experience

When burnout starts creeping in, what helps you bounce back?According to our Future of Therapy report, 82% of therapists experience burnout, and nearly a third describe it as extreme.Vote in the poll and share your own strategies to combat burnout in the comments below 👇

This is our community’s Wall of Gratitude—a living thread to celebrate the people, tips, and moments that helped you care for clients and each other this year. Add a short thank-you, a quick story, or a shout-out to a peer or team. Keep it specific and kind.How to participate: Post a thank-you (2–4 sentences is perfect). Tag the person/team if they’re in the community. Bonus: Share one lesson or resource others can reuse. Upvote gratitude posts that resonate. Prompts to spark your post: “I’m grateful to ___ for ___ because it helped me ___.” “One moment that reminded me why this work matters…” “A resource/process I’m thankful for this year is ___; it saved ___.” “Shout-out to our ___ team for ___—you made a difference.” Optional template (copy/paste): Grateful for: [Name/Team]Because: [What they did + impact]Ripple effect: [How it helped clients/colleagues/you]Pay it forward: [Tip, link, or resource—no PHI] Notes: Kindness over perfection. Stories, short lists, and shout-ou

November is all about appreciation. Earn the limited-time Attitude of Gratitude badge by helping our community feel seen and valued—share thoughtful thanks, highlight helpful peers, and add meaningful reflections in our Thanksgiving-themed gratitude discussions. How to earn (Nov 1–30): Attend at least one featured event and/or Contribute 2+ meaningful replies or a new topic in the designated wellness threads. What counts: Posts in the threads and attendance at events linked below. Events and threads will be added as the month advances, so be sure to check regularly for ways to participate! We’ll tally participation through the end of November and award badges the first week of December. Be well and be mindful!Jump in: