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Gratitude Wall: Add Your Brick!

  • November 3, 2025
  • 2 replies
  • 51 views

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  • Community Manager

This is our community’s Wall of Gratitude—a living thread to celebrate the people, tips, and moments that helped you care for clients and each other this year. Add a short thank-you, a quick story, or a shout-out to a peer or team. Keep it specific and kind.

How to participate:

  1. Post a thank-you (2–4 sentences is perfect).

  2. Tag the person/team if they’re in the community.

  3. Bonus: Share one lesson or resource others can reuse.

  4. Upvote gratitude posts that resonate.

Prompts to spark your post:

  • “I’m grateful to ___ for ___ because it helped me ___.”

  • “One moment that reminded me why this work matters…”

  • “A resource/process I’m thankful for this year is ___; it saved ___.”

  • “Shout-out to our ___ team for ___—you made a difference.”

Optional template (copy/paste):

 

Grateful for: [Name/Team]
Because: [What they did + impact]
Ripple effect: [How it helped clients/colleagues/you]
Pay it forward: [Tip, link, or resource—no PHI]

 

Notes: Kindness over perfection. Stories, short lists, and shout-outs all count—as long as they make someone feel seen.

2 replies

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  • Manager, Customer Enablement
  • November 18, 2025

Grateful for: My original support team at Fusion Enterprise.

Because: They taught me about not just answering the question that was asked but also to answer the question that should have asked. 

Ripple effect: It helps me think more critically of not just what we are solving for, but why it’s needed and how to think further on how it can be utilized and improved upon. It saves a lot of time for clients and their patients.

Pay it forward: Always think of the why behind the question and get clarity instead of making assumptions. Your clients and patients will thank you for it! 


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  • New Participant
  • November 20, 2025

I’m grateful to our intake coordinator, Jasmine, for the way she talks to new clients on that very first call. She doesn’t just “collect info”—she slows down, normalizes nerves, and makes sure they understand what to expect in their first session. I’ve had multiple clients say that hearing her voice is what convinced them not to cancel.

One small thing I’ve borrowed from her: I now end my first sessions with, “Here’s one thing you did well today,” so clients leave feeling capable instead of overwhelmed.