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AI Session Assistant: Overview

  • September 22, 2025
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Ensora Education Team
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Therapists using AI Session Assistant can generate AI‑powered Telehealth Notes from their one‑on‑one telehealth sessions. As part of the AI Session Assistant add‑on, AI Telehealth Notes automatically drafts clinically aligned progress note content once a note is created. Both the therapist and the client must provide consent before recording.

 

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Interactive Walk-Through: AI Session Assistant (AI Telehealth Notes)

Explore AI Session Assistant: AI Telehealth Notes with our interactive tutorial. Click Next to start the guided steps. If the interactive content fails to load in your browser, access it by clicking the link.

https://therapybrands.storylane.io/share/ai-telehealth-notes

 

 

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Subscribe to AI Telehealth and Manage Licenses

You must be subscribed to AI Telehealth before proceeding to the next steps. 

  1. Navigate to Organization > Manage subscriptions to edit your current plan.

     

  2. Click Add AI Telehealth.
  3. Once AI Telehealth is added, navigate to Organization > Manage Licenses and set the toggle to On for the user.

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Turn On AI Usage Consent

Before you can begin recording telehealth sessions for AI Telehealth Notes, you must turn on AI Usage Consent in your profile. 

  1. Click on your Name at the top of the screen.
  2. Select My profile and settings.
     
  3. Click the Privacy & Security tab.
  4. Set the AI Usage Consent toggle to On

     

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Record a Telehealth Session

If you are using AI Telehealth Notes, you and your client must provide consent to record the session before it begins. A banner at the top of the screen will display to indicate that recording has started. You can stop and restart recording during the session as needed. When you stop recording, the banner at the top of the session will indicate that recording has stopped, but the session is still in progress. You must end the session before the recording can be processed and added to your progress note.

  1. Begin the telehealth session with your client. 
  2. Click the Start Recording button at the bottom of the screen. 
      
     
  3. The client must click the I Agree to Recording button on the Consent to Record This Session screen. If the client clicks I Decline Recording, the session will not be recorded.
    A banner at the top indicates that you are waiting for the client to consent. After the client provides consent, the banner indicates that recording has started. A red banner displays if the client declines consent. 
    Waiting for Client Consent to Record:

     

    Client Agreed and Recording has Started:  

     

    Client Declined:

     

     
     
  4. Click the Stop Recording button at the bottom of the screen.
  5. Click the End Session button to end the session and process the recording. 
     

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