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Question

Is there a way to send a payment link that does not expire in 24 hours?

  • July 30, 2026
  • 1 reply
  • 6 views

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Is there a way to send a payment link that does not expire in 24 hours? clients often see the link and wait to long to use it. 

1 reply

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  • Ensora Community Leader
  • August 6, 2026

Hi ​@doctoramyo 

Unfortunately, there isn't a way to extend the payment link beyond the 24-hour expiration period. The link expires for security reasons and cannot be customized.

The good news is that clients can make payments at any time by logging in to their Client Portal, so they don't need to rely on the payment link from the email.

You may find it helpful to share this article with your clients:

Clients: Make Payment in Your Client Portal Account

If your clients frequently miss the payment window, directing them to the Client Portal is typically the easiest long-term solution. 😊