Ensai Session Assistant: Overview

Providers assigned an Ensai Session Assistant license can generate AI-powered session summaries and case summaries.

Already a TheraNest customer and interested in the free trial? See Start Your TheraNest AI Session Assistant Free Trial for more information.

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Ensai Session Assistant​​​​​​​ Features

• AI Telehealth Notes: AI Telehealth Notes automatically draft clinically aligned progress note content after a telehealth session recording is processed. Client consent is required before recording a session. See Ensai Session Assistant: AI Telehealth Notes for more information.
• AI In-Person Sessions: AI In-Person Sessions automatically draft clinically aligned progress note content after an in-person session recording is processed. Client consent is required before recording a session. See Ensai Session Assistant: AI In-Person Sessions for more information.
• AI Case Summaries: AI Case Summaries provide a consolidated view of key clinical information to help providers understand client progress without reviewing multiple documents individually. Signed assessments, treatment plans, and progress notes are summarized for each case. See Ensai Session Assistant: AI Case Summaries for more information.

Interactive Walk-Through

Explore Ensai Session Assistant with our interactive tutorial.

Ensai Session Assistant Interactive Walk-Through

Frequently Asked Questions (FAQ)

How it Works

• How does Ensai Session Assistant work?
  • Ensai Session Assistant turns a recorded session into a SOAP-formatted session summary in minutes.
  • How it works:
    • The session is recorded after client consent is obtained.
    • Ensai Session Assistant processes the audio and automatically creates a SOAP-formatted session summary that you can pull into your system templates.
    • The clinician reviews, edits, and signs the note. AI does not finalize documentation.
  • Data handling:
    • Session recordings are automatically deleted within 24 hours.
• Does Ensai Session Assistant work with my current note templates?

  • Yes. Ensai Session Assistant works with templates that include the Session Summary [AI Enabled] field. When a progress note is created, the AI-generated summary is added to that field automatically. If your existing template does not contain the field, you can:

    • Add the field to an existing template.
    • Use the provided AI Session Summary template.
• What note formats does Ensai Session Assistant support?
  • Ensai Session Assistant generates a SOAP-style summary that includes:
    

    If your note template uses separate fields, you can copy and paste content into the appropriate sections.

    • Subjective
    • Objective
    • MSE Assessment
    • Interventions with Modality
    • Risk Assessment
    • Plan
• Do I have to use the AI-generated notes exactly as written?
  • No. The AI-generated summary is editable. Providers are responsible for reviewing, editing, and approving all documentation before signing.

Privacy, Security & Compliance

• Is Ensai Session Assistant HIPAA compliant?
  • Yes. Ensai Session Assistant is HIPAA compliant and SOC 2 certified. Data is encrypted in transit and at rest, governed by strict access controls, and processed under a signed Business Associate Agreement (BAA). Because it’s built into the system, you do not need to export data to a separate platform.
• Does Ensai Session Assistant​​​​​​​ record therapy sessions?
  • Yes, Ensai Session Assistant requires the session to be recorded in order to generate the SOAP session summary. Recording requires client consent before the session is recorded. Recordings are deleted within 24 hours.
• Will my client data be used to train AI models?
  • No. Ensora Health never uses client Protected Health Information (PHI) to train AI models. Your data and your clients’ data are never sold, shared with third parties for commercial purposes, or used for algorithm development. This is a fixed policy, not an opt‑out setting.
• Do I need client consent to use Ensai Session Assistant​​​​​​​?
  • Yes. The client needs to give consent before a session is recorded for Ensai Session Assistant. Consent is only required once, and the system can store it in the client’s chart so they are not asked at every session. Once consent is stored, you can record future sessions without additional prompts. If a client declines recording, you can document manually and still use other AI Session Assistant features like AI Case Summaries.
• How does Ensai Session Assistant compare to third-party AI scribes on data privacy?
  • Ensai Session Assistant is built into the system, so session data stays within your EHR ecosystem. You don’t need to upload audio to a separate platform or manage a separate vendor workflow. Recordings are deleted within 24 hours, and PHI is not used for AI training.

Working with Ensai Session Assistant

• Is Ensai Session Assistant only for telehealth sessions?
  • No, Ensai Session Assistant can be used with both telehealth and in-person sessions.
• What if my client does not want to be recorded?
  • If a client declines session recording, you can still document the session manually in the system. AI Notes Enhancement can help improve notes you write yourself, and AI Case Summaries can generate structured overviews from existing signed documentation without using session recordings.
• What is an AI Case Summary?
  • AI Case Summaries is an Ensai Session Assistant feature that creates a structured overview of a client’s clinical history and progress using signed notes, treatment plans, and signed assessment already in the system. 

    AI Case Summaries can support:

    • Session preparation

    • Clinical supervision

    • Consultations

    • Provider handoffs

• How do I get started with Ensai Session Assistant?
  • Here is all you need to do:
    • Subscribe to Ensai Session Assistant.
    • Assign an Ensai Session Assistant license to the provider.
    • Confirm client consent before recording the session.
    • Start and record the session.
    • After the recorded session ends, Ensai Session Assistant automatically creates the session summary content for review and editing.
• Where do I find my AI-generated note?

  • When processing is complete:

    • A notification is displayed.
    • A badge appears on the appointment in the Agenda.

  • Create a progress note using:

    • The AI Session Summary template, or
    • A template containing the Session Summary [AI Enabled] field.

  • The AI-generated summary automatically populates that field for you to review and edit.

    See Ensai Session Assistant: Create AI Progress Note for more information on creating the note. 

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Related Resources & Training Video

How to Talk to Your Clients About AI

Guidance on:

• Starting conversations about AI
• Answering common client questions
• Updating consent forms and documentation

See How to Talk to Your Clients About AI for more information.

Ensai Session Assistant Training Video

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