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Urgent question

  • May 11, 2026
  • 1 reply
  • 15 views

I have been to the training regarding the upgrade to theranest from theralink, and I’ve used all the links that were provided in that training. However, my upgrade is tomorrow and I have not yet found ANYTHING that tells me exactly what to expect tomorrow for the upgrade. Will they send a link for me to use while the upgrade is happening? Will I just turn my computer on and they’ll do all the work?  Please someone tell me what to expect!!!

Andrea 

1 reply

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  • Community Manager
  • May 11, 2026

Hi ​@AMathews
 

I completely understand wanting to feel prepared ahead of your upgrade—that’s important. Our Upgrades team has recently sent detailed information outlining what to expect for your scheduled migration, including how the process will work and any actions needed on your end.

Please take a moment to check your email (and your spam/junk folder, just in case) for their latest message, as it will have the most accurate and up-to-date instructions specific to your upgrade.

If after reviewing that email you still have questions, feel free to reach back out to them and they will be happy to help clarify anything further!