Progress Notes & Cases Update: Temporary Rollback and Next Steps

Hi everyone, we want to update you on issues some of you experienced with Progress Notes and Cases following our 8/26 release, including problems signing/submitting notes, session duration not updating correctly, and some accessibility issues with screen readers.
Our team has rolled back these changes today for affected customers, so your experience should be back to normal. Please note that this rollback is temporary; the updated layout and functionality remain our go-forward design, and we'll reintroduce them once these issues are resolved.
If you're still experiencing problems after today's rollback, please submit a ticket to theranest.support@ensorahealth.com so we can take a closer look.