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Question

Late cancel/no show fees - option to use "Set Payment Amount (overrides default)"

  • August 4, 2026
  • 0 replies
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Greetings,

My practice is such that I frequently negotiate fees on an individual basis. This is the fee they are charged if they attend the session, or if they late cancel or no show. It would therefore be useful, and logical, for the “Late cancel” and “No Show” code to consult with and insert the amount specified in the

existing field on the Client details page: Set Payment Amount-     $  xx.xx
                                                                        (overrides default)

 

    IF there is a value entered there. If the field is empty then proceed with the conditions indicated in the  Cancelation Policy on the ‘Organization Settings tab.