TheraNest Community

Are Theranest clients able to complete general documents (ie, intake, credit card, insurance, etc) after the client is archived?

While there are a number of reports in Theranest/Ensora, they do not meet the needs of the practice. There are a large number of discrete data fields within Theranest that can be used in making customized reports. When will functionality for customized reports be enabled? In the “old community forum” it has been brought up many times over the years and there are over 600 votes for it. This is a basic capability that is needed to manage business and clinical operations. We completed a review of all reports to identify the data elements in each of them to see if it contains information that we need. These are just some of the gaps that were identified.Detailed Attendance Need to be able to differentiate between clients that are students and clients that are from the community.  Need to differentiate by appointment type  Appointment Status We have to run a cancel and Rescheduled report in conjunction with the No show show report and manipulate that data in excel to get all the informati

My provider is not able to prescribe controlled substances all of a sudden. As an admin. I need to approved something but don’t know where to go to do this? 

Ensora Mental Health is returning to the TheraNest name you know and trust. Watch for it across everything we do in the coming weeks.

Does anyone use Ensora for Targeted Case Management in Texas? 

We use lots of dynamic forms and they are helpful.But we really need to be able to create a new form that will prepopulate a custom field in a new form by linking it to an existing standard field in Theranest (just like we can already do with Client Name date of birth,etc.)So when the custom form is displayed/printed/(exported?) it just takes whatever is in that linked standard field already and inserts it.(doesnt save it in the custom form field).Everyone could use this feature to help automate processes and minimize thrashing around in the Thera program for certain key data used frequently in the practice.So all those developer requests for "Add custom options for dynamic forms" would go away with users able to get what they need!anyone like this??

hellowe have recently added these 2 related needs to New features needed but response was unavailable now:-Download multiple files-Download multiple folders w/multiple folders & filesWe need to dnld multiple files and folders from general documents tab for managing data outside Theranest. It is a burden to not have this basic file/folder manipulation capability.Does anyone have a way around it other than “one at a time”?? 

Is the screen share feature available for virtual groups?

I recently had to update my payment method for my Ensora subscription and now text reminders aren’t going out. I have checked the settings in my profile and email reminders are turned on but I don’t see anywhere to turn text reminders back on. I really rely on that feature so my clients are able to cancel via text 24-hours prior to their appointment time. This setting is turned on (see attached screenshot) but it’s not clear whether it’s email or text. I previously had emails go out 48-hours prior to the appointment and texts go out 24-hours prior. Help please? 

Hi all,I’m looking for someone who can handle both in-network and out-of-network billing. Ensora currently only supports in-network billing, so I’m exploring other options. If anyone is available or can recommend someone, please contact me at oliverolwyn007@gmail.com. My website is www.oliverolwyn.com 

Hello everyone!Can someone point me to the guidance on how the new Contact Network actually functions for the Appointment Reminders? Specifically for Parents (who are active clients) and whose children (are active clients). How do the appointment reminders function on their end? Additionally - when a Parent is active with one therapist, and their child is active with another therapist, and the “Reminders Log” is used for communications - it uses the one phone number for both thereby sending notifications to both Therapists.If the answer to that is to NOT put a phone number in the minor client’s account - then we will have no way to know if the reminder goes out as there does not seem to be an “automated” function that appears on the agenda to confirm or cancel from the reminders sent through the Contact Network. - Unless I’m missing something here? Thanks in advance for any guidance or education provided here. P.s. No how idea to create actual tags needed for this topic...”Appointment

We asked in the Ensora Mental Health FB group—now it’s time to decide. Cast your vote on what would make the Ensora Community Hub a daily go-to for you.How to vote: Pick one option below.When: Voting is open through October 3, 5 PM CST.What happens next: We’ll announce the winning idea(s) on October 6 and open a “Build With Us” thread so you can contribute more in comments.Remember, two clicks now = more of what you want to see and a better Community all year.

Every time I put a new appointment into my calendar, it says this….what am I missing here?? Every “knowledge base” article the pictures do not look like mine?Thanks 

So, who else is using this and what do you think of it? I can't decide whether or not to implement this or not. I’m a little worried about the HIPAA implications and possible issues. 👀