To clarify -we are not talking about existing AI capabilities within this product.
Rather we have an AI assisted HIPPA compliant smart phone system with the ability to embed a Theranest API to engage/respond to clients of ours who call in for a variety of admin type info (need to make payment/schedule changes/cancels/new inquiry/etc-not HIPPA medical related data.)
As it now stands now without an API link available it takes a person to do these tasks which has been/ is disruptive to staff productivity since everything about the client is inside Theranest.
This is a highly needed capability for Theranest to deploy quickly to try to keep up w/AI productivity advances.
We can begin to see actual reductions in the routine admin stuff that eats up so much time.
I will be interested to see who of the Theranest users are eager to go to the next level.