Jump to Section:New Features & Improvements Defect Fixes New Features & Improvements Prescription Drug Monitoring Program The Maryland PDMP link has been updated. Business Associate Agreement The Business Associate Agreement has been updated. Customer Maintenance Portal Subscription Expiration Dates now represent the last date of the License for the user. State is now displayed for the account under Show Details.   Defect FixesPrescriber Report The Prescriber Report should now load more quickly. Corrected a bug that may have included prescriptions outside the selected time range. Change Requests Corrected a bug that may have prevented access to some pharmacy change messages. Corrected a bug that could cause approved messages to show up on the EPCS log, even if the drug was not scheduled.  [Back to Top] 

Jump to Section:New Features & Improvements Defect Fixes  New Features & ImprovementsError Reporting Email  Daily email notifications for failed prescription (Rx) transmissions are now available. To enable notifications, navigate to the Menu bar and click your user name. Select Profile, enter your email address, and check the Email Opt-In box. See Opt-In to Receive Email Notifications for Failed Transmissions for more information.    Defect FixesID.me Registration Corrected an issue where suspended Exostar licenses could conflict with sign-up. Real-Time Benefits Real-Time Benefits are now available for pharmacies listed with phone extensions. Prescriber Connection Improved the error messaging when a doctor connects incorrectly as a midlevel prescriber or vice versa. [Back to Top]

New Features & ImprovementsDrug Sets Maintenance If your EHR supports Clinical Administrators, Drug Sets must now be managed by a user with the Clinical Administrator role. This avoids unintended edits to the Drug Sets list. Error Messaging Improved the error message display on the Failed Rx view and Prescription History view. Reprint Reprint is no longer permitted for scheduled drugs that are identified as being delivered successfully via electronic transmission. Product Updates Release Notes have been renamed Product Updates, and are found on the Admin tab. [Back to Top]   Defect FixesDuplicate Transmissions Corrected an issue that could cause duplicate prescriptions to be transmitted, typically by rapidly clicking the Transmit button. ID.me registration Improved the communication with ID.me which should allow for more consistent successful registration. [Back to Top]

New Features & Improvements Prescription Message ID   Prescription Message ID is now surfaced in the Prescription History. This may be referenced if a prescription is identified as missing at a pharmacy. Electronic Fax Electronic fax is no longer permitted in Minnesota. Faxed prescriptions must be signed by hand. Failed Transmission Notifications Failed Transmission notifications will now be emailed to users who have signed up for notifications under the User Profile.   Defect Fixes DEA Maintenance DEA Maintenance will now support multiple DEANs not associated with a given location. Failed Prescription Transmissions Corrected a bug that could prevent failed prescription transmissions from being deleted from the Failed Rx list. State-Controlled Drugs Corrected a bug that could impact state-controlled drugs.

New Features & ImprovementsError message display The full error message is now displayed on the Failed Rx table and in the Prescription History table. Unmapped Pharmacy messages Patient selection is now required upon selection of any unmapped pharmacy message (e.g. renewals or change requests).   Defect FixesPrescriber Report Corrected a bug that could impact the proper date range display for prescriptions within the report. Transmit page Corrected the display of the Effective Date to always show the full date. Customer Maintenance Portal Addressed a performance issue that could cause timeouts. Users may now be marked inactive without first clearing the FTE%. An incorrect DEAN entry will no longer clear all fields for display.

New Features & ImprovementsOffice Notes Prescriptions now show an Internal Note indicator displayed on the Compose and MedEntry pages if a note is present.  Clicking the note opens it in a modal display. Subscription Payments Subscriptions can now be transferred between credit cards without canceling the original subscription.   Defect FixesClosed Sig Builder An issue was corrected that could occur when editing Active Medications. 2 Factor Authentication Signing Tool ​​​​​​​A defect was resolved the could prevent the 2FA signing tool display for some users. Pharmacy Renewal Requests ​​​​​​​We fixed a defect where digital signatures were not applied to state-controlled substances in approved pharmacy renewal requests. Customer Maintenance Portal ​​​​​​​DEAN for a prescriber now updates dynamically. Sorting behavior by Billing field was corrected. 

NOTE: These changes go into effect during the evening on the date specified in the article title (ie Wednesday night); most users will see these items the following day (ie Thursday morning).  New Features & Improvements Exostar/ID.me Support EPCS registration now automatically attempts to copy an existing and active registration for Exostar to a new account before launching the ID.me sign-up. Vaccine Sig Builder Validation Improved the validation to better identify instances in which Additional Sig is required.   Defect Fixes Real-Time Benefits Corrected a display issue that could occur with Real-Time Benefits results from Optum. Tasks Page Corrected a date sorting issue that was not properly honoring years. Renewal Loading Corrected an issue that could prevent renewals from loading when an invalid NDC is received. Stripe Subscriptions Corrected an issue that could prevent users from creating subscriptions for eRx or EPCS.

NOTE: These changes go into effect during the evening on the date specified in the article title (ie Wednesday night); most users will see these items the following day (ie Thursday morning).  Defect Fixes ID.me Registration Corrected an issue that could prevent EPCS registration for users that had previously registered with Exostar but had changed their DEAN. Medication Display Corrected a bug that could cause the Drug column to be hidden for certain medications. Failed Rx on Tasks Corrected a bug that could hide the Delete button if no prescriptions were selected. The button is now properly disabled but not hidden. Selecting one or more prescriptions will enable the button. Prescriber Report Reprinted medications now display properly in the Prescriber Report.

NOTE: These changes go into effect during the evening on the date specified in the article title (ie Wednesday night); most users will see these items the following day (ie Thursday morning).  New FeaturesID.me Added a direct link to the ID.me device management into the EPCS registration workflow to ensure users can easily access their signing tools.    Defect FixesRenewals Corrected an issue that could prevent some renewals from being loaded.

Jump to Section:New Features & Improvements Defect Fixes  NOTE: These changes go into effect during the evening on the date specified in the article title (ie Wednesday night); most users will see these items the following day (ie Thursday morning).  New Features & ImprovementsLogin Improvements Login attempts as inactive users will now consistently display a notice that the user or account are inactive. Message Processing Improved handling of connections with poor data, such as hard returns or invalid diagnosis codes. Prescriber Report Improved the display of renewals and change requests in the Prescriber Report.   Defect FixesLeaflets Corrected an issue that could prevent some users from accessing Patient Education Leaflets. Stripe Payments Corrected a bug that could prevent scheduled Stripe subscription payments from processing.

Jump to Section:New Features & Improvements Defect Fixes NOTE: These changes go into effect during the evening on the date specified in the article title (ie Wednesday night); most users will see these items the following day (ie Thursday morning).  New Features & ImprovementsStrength Unknown Strength unknown is now available as an option on the MedEntry tab. This allows the drug to be recorded for interactions purposes without specifying a particular strength. Improved Validation The additional sig field now highlights as required if any codified piece of sig directions is marked as "additional sig" or "as directed" The Report Bug modal now confirms the form to be properly completed before submission. Tasks Page Display The Tasks page will now remember whether a user has chosen to expand or collapse a table for display. Alert Standardization Alert format and display durations should now be more consistent across the application.   Defect FixesChange Replace Corrected a bug that could prevent replace functionality on Change requests. Scaling improvements Improved scaling across mobile devices and smaller monitors, which may have previously hid the Edit buttons. Stripe Payments Corrected a bug that could prevent one time payments for EPCS from succeeding.

Jump to Section:New Features & Improvements Defect Fixes NOTE: These changes go into effect during the evening on the date specified in the article title (ie Wednesday night); most users will see these items the following day (ie Thursday morning).  New Features & ImprovementsTransmission Details Prescription History now shows the RXNORM and NDC sent to the pharmacy. Office of Pharmacy Affairs We can now accept OPA IDs and transmit them to the pharmacy. Display and Contrast enhancements Contrast has been increased for improved legibility. Code improvements have been made for better display across various browsers.   Defect FixesReprinting Corrected an issue that could cause the pharmacy to be hidden after reprinting a prescription. Provider Information Provider information is now properly updated upon connection. Previous Medications Corrected an issue that could cause the sig to be missing from a previous medication. Pending Prescriptions Corrected an issue that could cause the stop date to populate with today's date on a pending prescription.  

Jump to Section:New Features & Improvements Defect Fixes  NOTE: These changes go into effect during the evening on the date specified in the article title (ie Wednesday night); most users will see these items the following day (ie Thursday morning).  New Features & ImprovementsReport Bug Tool This may be found under the user name, and allows a direct report to our support team. DEA Enhancements The DEA Maintenance page has been enhanced to allow DEANs to be easily associated with individual locations. The state of the DEAN is now shown in the EPCS signing dropdown. 340B Report Enhancements The drug name is now displayed in the report. Mobile Scaling Ingredient name is now hidden in a mobile view.   Defect FixesLean Body Mass Lean Body Mass will no longer be displayed if there is not enough information to calculate the LBM. Freeform and Insulin sig builders Show on Chart now defaults properly for the Freeform and Insulin sig builders. Renewal Requests Corrected a bug that could prevent the dispense form from properly displaying on some renewal requests.

Jump to Section:New Features & Improvements Defect Fixes NOTE: These changes go into effect during the evening on the date specified in the article title (ie Wednesday night); most users will see these items the following day (ie Thursday morning).  New Features & ImprovementsMessages Messages received that submit a midlevel prescriber as a supervising prescriber will no longer be blocked. The supervising prescriber submission will be ignored, and the user may need to select a supervisor if this occurs.  Defect FixesPrescriptions Imported "Not Sent" prescriptions will now automatically enable the Prescribe button.

Jump to Section:New Features & Improvements Defect Fixes  NOTE: These changes go into effect during the evening on the date specified in the article title (ie Wednesday night); most users will see these items the following day (ie Thursday morning).    New Features & ImprovementsPrescribe and Record Buttons Prescribe and Record buttons are now disabled if there are no selected medications. Users Prevented connection of a user in the same location in two different roles. Improved error messaging for third party services Stripe subscriptions Bamboo PDMP Exostar Diagnosis Primary and Secondary Diagnosis may now be passed for each prescription from the EHR. RxNORM Drugs RxNORM drugs are now automatically converted to FirstDataBank drugs upon receipt when a match is found   Defect FixesPrevious Medications Corrected an issue that could prevent display of Previous Medications for some patients. Medication History Linking Improved the medication history linking previous medications to current medications.  [Back to Top]

Jump to Section: New Features & Improvements Defect Fixes NOTE:  These changes go into effect during the evening on the date specified in the article title (ie Wednesday night); most users will see these items the following day (ie Thursday morning).  New Features & Improvements Prescription Details Prescription Details are now available for pending prescriptions.    Message ID The Message ID is now shown on the Surescripts Drug History display. Printed Prescriptions Printed prescriptions now only show the selected pharmacy rather than the full list of patient pharmacies.  Closed Sig Builder The Open or Closed Sig Builder may now be selected as the default on the Sig Builder Configuration page.   This sig builder is optimized for mobile use or smaller screens.     Defect Fixes Surescripts Drug History Surescripts Drug History now honors the location time zone for results. Pending Prescriptions Corrected a column alignment issue for pending prescriptions. PDMP Corrected an issue that could prevent launch of Bamboo PDMP for direct login users. Renewal Requests Automatically matched pharmacy renewal requests now include the patient DOB to identify a match. [Back to Top]

Jump to Section: New Features & Improvements Defect Fixes  NOTE: These changes go into effect during the evening on the date specified in the article title (ie Wednesday night); most users will see these items the following day (ie Thursday morning).  New Features & Improvements Surescripts Drug History Selecting Show Unique Only on Surescripts Drug History will now automatically select the most recent instance of each drug. Lean Body Mass displays are now available. Under Admin -> Account Settings, you may now choose to show either the Hume or Boer calculation for Lean Body Mass. Once a formula is selected, this will be displayed next to patient height and weight. Prescriber Report The Prescriber Report may now be ran for up to a 90-day period.   Defect Fixes Surescripts Drug History Surescripts Drug History can now import medications when the PBM or pharmacy does not return the patient address. ID.me ID.me failed transmissions are now logged in the EPCS Prescribing Log. Corrected a bug that could prevent ID.me signing of prescriptions for patients without a formulary match.  Prescriptions Unusual and unsupported characters are now automatically replaced in prescriptions with supported alternatives. Removed the signature line from Receipt copies of prescriptions. Change Messages Removed an extra space that was included in Change messages. [Back to Top]

NOTE: These changes go into effect during the evening on the date specified in the article title (ie Wednesday night); most users will see these items the following day (ie Thursday morning).  New Features & Improvements Therapy Brands is now Ensora Health. As part of the Ensora Health rebrand, NewCrop is now known as Ensora eRx. We are excited to continue to improve your prescribing experience and a new future as Ensora eRx. References to NewCrop have been updated to read, "Ensora eRx". References to Therapy Brands have been updated to read, "Ensora Health".

NOTE: These changes go into effect during the evening on the date specified in the article title (ie Wednesday night); most users will see these items the following day (ie Thursday morning). Defect FixesExostar Push Notifications Corrected a bug that caused an error when using the Exostar Push Notifications for drugs that included a % character in the description. Change Requests  Change requests may now be approved for pharmacy Out of Stock messages. EPCS Registration Corrected an issue that could interfere with EPCS registration for users with hyphenated names.

NOTE: These changes go into effect during the evening on the date specified in the article title (ie Wednesday night); most users will see these items the following day (ie Thursday morning).  New Features & ImprovementsID.me is now available as an Identity Proofing service provider. When your existing EPCS registration expires, you will renew with ID.me. If you have an existing ID.me license, that may be used with NewCrop. If you require a hardware token, please request to remain on Exostar. ID.me does not support hardware tokens at this time, and all 2FA services run through the ID.me app.

Jump to Section: New Features & Improvements Defect Fixes  NOTE:  These changes go into effect during the evening on the date specified in the article title (ie Wednesday night); most users will see these items the following day (ie Thursday morning).  New Features & ImprovementsID.me Identity Proofing ID.me identity proofing services have been added and will be activated in an upcoming release. Pharmacy Messages (Renewal Requests and Change Requests) Pharmacy messages (Renewal Requests and Change Requests) may now be identified as Urgent by an exclamation point   icon beside the patient name on the Tasks page. Sig Builder Enhancements Required fields on the Sig Builder are more clearly identified with red highlights.    The Favorites Sig Builder now allows diagnoses search by diagnosis code as well as diagnosis name. Previous Medications List Freeform medications will now show up in Previous Medications when discontinued. Reporting The 340B report now matches the proper export specifications for direct import by pharmacy software.    Defect FixesLocation DEAs Location DEAs are now stored consistently, and validation has been improved for better support of DEANs with extensions. Printing Corrected a bug that could prevent printing a prescription without a pharmacy selected. Renewal Requests Corrected a bug that could prevent approval of a pharmacy renewal request. EPCS Alert Prevented the EPCS alert from displaying briefly and unnecessarily. [Back to Top]

 Jump to Section: New Features & Improvements Defect Fixes NOTE: These changes go into effect during the evening on the date specified in the article title (ie Wednesday night); most users will see these items the following day (ie Thursday morning).  New Features & ImprovementsSurescripts Registration Improvements Prescribers are now automatically registered upon connection.  Reporting Enhancements The Prescriber Report may now be run for all prescribers as a single selection. Learn More: Run Prescriber Report Clinical Options The Cancel Notification options have been moved under the Clinical Options. Learn More: Clinical Options Tasks Page The Delete button is now inactivated for Pending Prescriptions when none are selected. Defect FixesPatient Information Patient information is no longer displayed on pages or reports that are not patient-specific. Manager Enhancements New users may no longer be created without being assigned to at least one location. ChangeRx Prescription History Corrected a bug that could prevent the pharmacy from being shown on the Rx Details view. [Back to Top]

Jump to Section: New Features & Improvements Defect Fixes NOTE: These changes go into effect during the evening on the date specified in the article title (ie Wednesday night); most users will see these items the following day (ie Thursday morning).  New Features & ImprovementsPharmacy Change Messages Staff Review Notes are now available for Change messages. Learn More: Create a Staff Review Note for a Renewal or Change Request - Clerical Admin Roles Medication List icons Icons now properly update after transmission of a medication that was previously imported.  Defect FixesFax Delivery Multiple prescriptions faxed to a single pharmacy are now delivered as a single faxed prescription. EPCS Prescribing Log Corrected an issue where the user could be blank on the EPCS Prescribing Log. Prescriber Report Improved the report performance and it should no longer time out when reporting over large data sets. DEA Maintenance Corrected the behavior for midlevels attempting to update their DEAN. [Back to Top]

Jump to Section: New Features & Improvements Defect Fixes  NOTE: These changes go into effect during the evening on the date specified in the article title (ie Wednesday night); most users will see these items the following day (ie Thursday morning).   New Features & Improvements Location Pharmacy List The Location Name is now displayed on the Location Pharmacy List. Medication List Icons All prescriptions sent electronically, including renewals and change response medications, will now show the pill bottle eRx   icon on the Pending, Active, and Previous Medications list. Compound Validation Compounds are now required to have at least one ingredient. Printed Prescriptions The patient's mobile phone number is now preferred over the home number on printed prescriptions. The Automatically Print Prescriptions option is now supported for those EHRs using the Route destination. Defect Fixes Printing enhancements The date is now properly updated on new prints of active medications. This corrects a bug that could cause the original prescription date to be displayed. Report Missing Rx Corrected a bug that could prevent the Report Missing Rx button from working properly. Alerts Messaging Corrected an issue that caused the EPCS not enabled alert to briefly display while the Transmit page loaded. Record Rx Corrected a bug that could prevent users from being able to Record medications. [Back to Top]

Jump to Section: New Features & Improvements Defect Fixes NOTE: These changes go into effect during the evening on the date specified in the article title (ie Wednesday night); most users will see these items the following day (ie Thursday morning).  New Features & ImprovementsDefault Pharmacy A Default pharmacy may now be selected on the Location Pharmacy List. The Default pharmacy will be used in the event the patient does not already have a pharmacy assigned. In the event a default pharmacy is not selected, the default pharmacy selection will be "Unknown" for patients without a pharmacy. Pharmacy Search The Add Pharmacy dropdown option on Transmit will now launch the pharmacy lookup in a modal window, leaving the user on the Transmit page. Formerly, the user was returned to the Patient Details page.  Defect FixesLocation Pharmacy List Pharmacy search results are now listed in alphabetical order by default. Fax number is now properly formatted.