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New Features & Improvements
- System Wide
- Updates were made to the Login and Forgot Password screens to reflect clearer wording and design updates.
- Payment Processing
- The integration with Ensora Payments has been improved, to ensure all payments post back into Ensora Mental Health in a timely and accurate manner.
Defect Fixes
- Cases & Notes
- Corrected an issue that prevented supervisors from viewing clinical documents from Notes Awaiting Signature.
- Corrected an issue where the length of the staff name or title was causing the PDF header to not display the organization name
- Corrected an issue where line breaks in listed items were not displaying properly in the PDF version of a progress note. Text is now correctly wrapped, and each item appears on its own line as expected.
- Billing
- Corrected an issue where the total uninvoiced amount was not updated to the correct amount in certain scenarios. This has been corrected so that the amount will update correctly as expected when viewing on the Clients grid.
- Reports
- Resolved an issue in the Top 5 Referral Sources report where referral titles and total counts were not displaying correctly.
- Organization
- Corrected an issue where the “Track payments owed to therapist” option was not being applied when it was checked in some scenarios. This has been fixed so that this setting will be applied as intended when it is enabled.
- Corrected an issue where the prices for Claims Processing and Ensora eRx were displayed incorrectly within the platform.
- Correct an issue where customers were unable to utilize Text Appointment Reminders during the trial period. Only applicable to customers who created trials after May 22, 2025.
- Profile & Settings
- We’ve corrected an issue where Microsoft Outlook was mistakenly mentioned in the iCalendar Sync instructions. Outlook is not supported and had previously been removed, but the reference was unintentionally reintroduced during a recent update.
- Support Center
- We’ve fixed an issue where the support menu options were not properly highlighted when navigating with the keyboard. Now, when you tab to the support menu and press 'Enter' to open it, the options are correctly highlighted, making it easier to select your desired action.
- Client Portal
- We’ve fixed an issue where the cancellation reason didn’t appear in a client’s Appointment History if the appointment was canceled through the Client Portal and the default reason wasn’t changed.