- Appointments
- Resolved an issue where the Deleted Appointments report incorrectly displayed appointment deletion user information, showing deletions attributed to users not logged into the system during the deletion timeframe.
- Corrected an issue where Group Appointments were excluded from Phone Call Reminders files when customers used the Column Selection tab to override default column settings.
- Billing
- Resolved an issue where staff modifiers were not applying correctly to all procedures on multi-procedure claims. When a claim contained multiple procedures with different providers, the modifier would only pull from the first procedure line instead of applying based on each provider's credentials.
- Addressed an issue where copays and deductibles were not properly transferred to the next payer in the ledger when manually posting payments, resulting in incorrect ledger balances that did not match patient statements.
- Corrected an issue where users received "Provider Missing" errors when creating charges despite provider information being correctly configured in the system.
- Resolved an issue where Medicare secondary claims were billed with an incorrect insurance type code. Claims were using code "12" (working aged) instead of code "43" (Medicare coverage due to disability), causing claim rejections.
- Corrected an issue where the Payments and Charges by Payer Details report displayed incorrect total amounts by using charge values instead of line item totals.
- Resolved an issue where staff modifiers were not applied when an insurance variation on a procedure had "Staff Modifier Eligible" enabled in Procedure - Variations.
- Improved an issue where large remit processing took excessive time to match and post, failing to complete within normal timeframes during high-volume insurance billing operations.
- Fixed an issue where transactions with identical reference numbers were excluded from daily transmission to Payments, causing missing transactions in the transmission due to duplicate ID filtering.
- FormLab
- Corrected an issue where FormLab form FL_CONAA's Diagnostic Criteria tab grid checkboxes were not persisting when the form was saved.
- Resolved an issue where FormLab forms using Stack controls would lock all fields after the first signature capture, instead of only locking fields prior to that signature.
- Forms
- Fixed an issue where prefilling Treatment Plan Status fields in a custom unpublished form, which was created from a previously published form, threw an An item with the same key has already been added error.
- Corrected an issue where a unique constraint violation prevented adding objectives to goals in the clinical documentation form due to duplicate ID values in the database.
- Improved accessibility for users with visual impairments by correcting an issue where decreased text size caused form content to be cut off with non‑functional scroll bars on the OMH Patient Characteristics Survey form.
- Corrected an issue where the ASIAN option was missing from the Ethnicity dropdown in LOINC Code Mapping.
- Resolved an issue where prefill functions incorrectly converted decimal numbers to dates, transforming values like 2.4 into 2/4/2025 when populating forms from calculation fields.
- Corrected multiple issues in CRIP3 treatment and recovery plan forms, including character limits that prevented plan completion, NEW status incorrectly disabling input fields, and missing distinctions between review and revision fields.
- Resolved an issue where a null reference exception occurred when attempting to process Patient Characteristics Survey forms in the Submission Center, preventing users from submitting the PCS forms.
- Fixed an issue where progress note signatures were flipped in the History and My Billing tabs.
- Addressed an issue where overlapping notes could be signed without proper validation errors when clinic options were enabled, allowing reviewer signatures before provider signatures in violation of form requirements.
- Resolved an issue where FL_WAY MH Satellite Child Progress Note v7 v2 displayed flipped signatures in My Billing and Progress Note Summary views.
- Corrected an issue where the 'Transfer Child In Residence' field on the PAS47M form was incorrectly required during form submission, preventing completion without filling this optional field.
- Resolved an issue where clicking the NEW status button in the CRIP3 Initial Recovery Plan form would grey out input fields, preventing users from entering objective information.
- Fixed an issue where invalid transactions prevented users from signing off on groups, notes, and CT visits for new clients in CRIP 3 Initial Recovery Plan Review.
- Resolved an error that occurred when adding a new objective to a goal on a treatment plan form, which previously prevented the objective from being saved.
- General
- Corrected an issue where the note lock date was incorrectly updated to the supervisor signature date instead of the staff signature date in My Daysheet, affecting data collection accuracy.
- Resolved an issue where users were unable to access discharged clients in My Client List when filtering options were unchecked. Users encountered an error despite having appropriate permissions.
- Fixed an issue where attachments were not sorted in date attached order when viewed by non-admin users.
- Resolved an issue where the system was unable to find attachments when copying documents from one patient chart to another using Patient Chart Manager.
- Medication
- Resolved an issue where the Patient Details Medications tab displayed an error message "No data was downloaded from NewCrop" despite active medications being present in the ePrescribing tab.
- Corrected an issue where duplicate bottles with the same name could be inserted in Medication Inventory.
- Resolved an issue where users were unable to generate and print weekly dispensing schedules from the medications report section.
- Updated the Daily Lighthouse Dispensing Report for NYS MAT customers to send actual medication dispensing data and include a new agency ID field for identification.
- Resolved an issue where methadone doses were incorrectly uploaded to Lighthouse with dosage amounts from concurrently prescribed HCV medications, creating patient safety risks.
- Corrected an issue where the Methadone Scheduled Delivery Report generated rows with an incorrectly calculated dosed-through date, sometimes showing dates from years in the past.
- Resolved an issue where Lighthouse MAT Dispensing Report InClinic Days column was not populated when th_ordered value was zero, and SID validation now requires eight digits.
- Fixed an issue where MAT Daily Dispense rows were not including a row for each take home dose.
- Resolved an issue where the Mat Dispensing Report displayed medications with 0 in the dispense amount.
- Corrected an issue where the Mat Dispensing file incorrectly displayed medication dispenses that lacked In-Clinic Doses.
- PAS
- Corrected an issue where PAS-48 report numbers were incorrectly calculated, showing inflated values for V18 and V21 fields and missing values for V15 field.
- Resolved an issue where completing a PAS 26N form would produce a "String or binary data would be truncated" error message.
- Fixed an issue where OASAS form titles incorrectly displayed 'New York State Office of Alcoholism and Substance Abuse Services' instead of 'New York State Office of Addiction Services and Supports' in clinical documentation forms TRS61, TRS62, PAS 44N, PAS 45N, PAS 46N, and PAS 61N.
- Resolved an issue where Medicaid Client ID was incorrectly auto-filled in PAS forms 44N, 26N, and 46N when patient insurance was flagged with multiple insurance types in addition to Medicaid.
- Permissions
- Resolved an issue where users without appropriate access levels could block user access to charts and patient details despite not having the necessary permissions configured for their role.
- Printing
- Corrected an issue where Group Notes could not be printed in specific charts, as the print dialog would not open despite the print button appearing to activate.
- Reporting
- Resolved an issue where the new report displayed the visit provider instead of the rendering provider when multiple services were provided on the same day by different providers.
- Corrected an issue where appointment records from previous charts were being overwritten with current chart values, and export record counts decreased following the 2.52 upgrade.
- Improved performance and messaging for the Total AR Aged by First Bill Date by Payer Details report, which previously showed an incorrect cancellation message and required excessive processing time.
- Fixed an issue where the Charge Amount Audit report was not returning results when charge amounts had been modified.
TenEleven
Release Notes: April 2026
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