Jump to Section:
New Features & Improvements
- Telehealth Whiteboard for Interactive Sessions
- Providers can now launch a shared whiteboard during telehealth sessions to collaborate with clients in real time. Participants can draw, annotate, and add text simultaneously, with all updates instantly synchronized across the session. The whiteboard integrates seamlessly into existing telehealth workflows and automatically opens and closes based on session lifecycle events. See Telehealth Whiteboard for more information.
Defect Fixes
-
Custom Intake Delete Button Partially Hidden by Table
-
We have resolved an issue where the delete button was partially hidden when hovering over tables in custom intake forms. The delete button is now fully visible and easily accessible.
-
-
Duplicate Invoice Amount on Invoices Page
-
We have fixed an issue where invoice balances appeared doubled on the Billing → Accounts → Invoices page when a client had two active primary payers. Now, the invoice balance correctly reflects the total of all associated lines, ensuring accurate financial reporting.
-
-
Authorization Re-Ordering Does Not Update Suppression
-
We have resolved an issue where reordering identical valid authorizations on a patient’s chart did not update reminder suppression as expected. Now, when two matching authorizations are present, the top-listed authorization will correctly display active reminders, while the lower one will be suppressed—ensuring accurate reminder behavior based on authorization order.
-
-
Inbound Fax Fee Mismatch Across Subscription
-
We have corrected an issue that caused some clinics to be over or under-billed for inbound fax services. Subscription quantities now accurately reflect the number of active fax numbers.
-