- Navigate to the ERA Received tab > scroll to the right click Actions, and choose Mark Claim as Rejected
- This will move the claim to the Rejected/Denied tab, but this will leave the ERA in the ERA Received tab
NOTE- after you resubmit your claim is when you will "Process Payment" for this ERA or "Mark as Processed"
- From the Rejected/Denied tab resubmit the claim as usual.
NOTE: You can copy the Original Reference Number (Claim Number) before going to your Rejected/Denied tab so that you can paste this into the "Original Reference Number" field when resubmitting your corrected claim.