PERMISSIONS REQUIRED: You must have Billing Permissions.
You can automatically write off your claims when you receive an ERA that is linked to the invoice/claim.
- Select Billing from the main navigation and ERA Received tab on the Claims page.
- Scroll to the desired ERA to process and select Process and Write Off Balance from the Actions dropdown.
- Your ERA/Claim will move to the Paid/Processed Tab.
- Click the Invoice Number for the ERA you just processed and verify the Insurance Amount Due was written off.