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Question

Camera and Mic issues

  • October 28, 2025
  • 1 reply
  • 13 views

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I have been unable to use the website properly for my scheduled VA appointments as there is always a notice saying my camera and don't have access. I have changed my settings to allow access and I also had Verizon verify my settings were correct. I am able to use my camera and mic on other besides this site. I am requesting help with this issue, please and thank you!

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1 reply

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  • Community Manager
  • October 29, 2025

Hi ​@morganmills! Thank you so much for posting on the community. I’m sorry to hear that you’ve been having issues here. I just want to collect a bit more information from you. Can you tell me what platform you are using to try to access your virtual appointments?