Customer maintaince portal
i do have user name and passwird but i don’t have user name ?
what is that ?
Solved
Customer maintainance portal usage ? and how can use this?
Best answer by LVS
Hi
Thanks for reaching out! For the Customer Maintenance Portal, usernames are managed by our eRx Support team. Since you have a password but not a username, the quickest path is to open a ticket with eRx Support so they can verify your account and issue (or reset) your username.
-
Follow these steps to contact eRx Support:
-
In your ticket, include: practice name, your full name and work email, and any relevant IDs (e.g., NPI or customer/account number) so they can help you faster.
This topic has been closed for replies.
+5Hi
Thanks for reaching out! For the Customer Maintenance Portal, usernames are managed by our eRx Support team. Since you have a password but not a username, the quickest path is to open a ticket with eRx Support so they can verify your account and issue (or reset) your username.
-
Follow these steps to contact eRx Support:
-
In your ticket, include: practice name, your full name and work email, and any relevant IDs (e.g., NPI or customer/account number) so they can help you faster.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.