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Question

Reminders to require patient response

  • April 16, 2026
  • 1 reply
  • 11 views

We would like to request that appointment reminders require patients to respond.

           - If they press cancel - a message pops up instructing them to call our office, and the office receives notice that patient is wanting to cancel (red X on the appt)

           - If they press confirm - a message pops up thanking them for confirming and that we’re looking forward to seeing them soon.  and the office receives notice that patient is confirmed (green check mark on the schedule).

1 reply

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  • Community Manager
  • April 17, 2026

Hi ​@TinaS, thank you for this feedback! We will pass it along to the Fusion team.