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Collecting Patient Payments

  • March 23, 2026
  • 1 reply
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This is a question for Fusion users. What is your process like for collecting patient payments? Currently, we put the expected patient payment amounts in the patient alert. Every day, we run an insight report that includes each patient alert and then one of our remote team members processes cards on file to collect each payment. It’s a very manual process, and we’d like to find ways to automate it more.

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  • Community Manager
  • March 24, 2026

@mbroyles I will definitely let others answer you here as to their process, but I also wanted to throw out there that we do have a free course dedicated to advanced billing in Fusion which goes over workflows and best practices and that might be of interest in your situation. I’ll throw the link here in case you want to check it out. https://experience.ensorahealth.com/education/app/courses/bbd6db76-10e3-448b-af00-8e9ffff10abf