Theranest case notes showing in EPIC

Hi ​@parkercounselingservices, I’d love to see what I can do to help you out. I saw your case in our system and it looks like you first let them know about this towards the end of last week and they are looking into it. I’m following up with the support team now to see if there is anything new in the way of updates.

Hi ​@parkercounselingservices, I believe you already got a response from our team regarding this issue, but just to confirm, TheraNest has no integrations, data connections, or data‑sharing pathways with EPIC of any kind. There is no mechanism within TheraNest that would allow notes or PHI to flow into EPIC, and what you’re describing should not be technically possible. That said, I know the team is conducting a further investigation to see what else might be happening here. They will update you directly via email.