We would greatly benefit from a claim-specific audit trail that clearly tracks all edits made to a claim, including what was changed, by whom, and when. Ideally, this would include a version history and a clear indicator of whether changes occurred before or after the claim was submitted to insurance.
This functionality would significantly improve billing accuracy, internal auditing, and compliance, while reducing the time required to investigate discrepancies or denied claims.
Thank you!
+5
Sorry, I should’ve clarified -- I’m not looking for edits done to the claim/invoice externally, but more so just an audit log of edits or actions performed internally within Ensora Theranest.
For instance, we have a Self-Pay client who submits superbills to their insurance independently -- we’re not submitting claims through any clearinghouse. But some edits were made to invoices & I need to know when they took place, what those edits were, and who made them?
+5Ah I see. Thanks for the clarification. I can pass this along to the TheraNest team!
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