I’m experiencing a recurring scheduling issue in Theranest. When I schedule a new client and open the room selection dropdown, my therapy office shows as occupied, even though there is no appointment scheduled for that room at that time or on that day. Has anyone else experienced this problem and/or any suggestions in fixing it?
Question
Problem scheduling room in theranest
+5
In the future, if you have any other issues that you think are system related, you are also more than welcome to open a case with our support team yourself. I’ve included a link below to our article that outlines the process. Have a great day!
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