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New look to Client info page

  • February 11, 2026
  • 2 replies
  • 30 views

I do not like the new look to the client info page. There is too much stuff going on at the top now. I never had trouble with the old page. Please get ride of all the duplicate info at the top. Especially the very top line of info. It is unnecessary. Also bring back the client portal button that says if the client portal is active or not.

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2 replies

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  • Community Manager
  • February 12, 2026

@cmedrington thank you for sharing your thoughts about the updated client info page. Feedback like this is really helpful as we continue refining the experience, and I especially appreciate you calling out the duplicate info at the top and the client portal status button. I’ve passed your comments along to our product team for review.

Thanks again for taking the time to let us know what’s not working well for you.


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  • New Participant
  • February 16, 2026

I agree. There’s no reason to put all that stuff at the top of the page. The only valuable item is the health insurance carrier, because that is otherwise buried in the “Bill to and Insurance” section, several clicks away.