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Every time I put a new appointment into my calendar, it says this….what am I missing here?? Every “knowledge base” article the pictures do not look like mine?Thanks

 

@kalliepineviewcounseling thank you for posting in the community and welcome!

Couple of things I’m seeing here that I wanted to ask about for clarity:

  1. From the screenshot you posted, it appears that you have set up the Advanced Availability feature in the Ensora Mental Health platform. Is this correct?
  2. Without showing PHI, can you share a screenshot of that staff’s calendar with the availability blocks?