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Enhancing Theranest Client Portal Site

  • February 18, 2026
  • 2 replies
  • 30 views

Hello,

I am writing to share some feedback and suggestions regarding the client portal. While I enjoy using Theranest, I believe there are several opportunities to enhance the client-facing side of the platform to make it more aesthetic and user-friendly.

 

Specifically, the following updates would be great:

 

- Improved User Interface: A more modern and appealing design for the portal, particularly for the intake submission process. To be more competitive with other software.

- Required Document Uploads: A feature that requires clients to upload photos of their ID and insurance cards within the intake forms.

- Branding Customization: The ability to add company logos to the client portal, similar to the customization available on the clinician login page.

2 replies

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  • Community Manager
  • February 19, 2026

Hi ​@WondrousHeights! We appreciate the feedback. I’ll pass this along to our product team.


  • New Participant
  • February 25, 2026

I second her suggestion.  Definitely a MUST in Mental Health Field as some clients need more direction.