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Question

can't add to calendar

  • April 11, 2026
  • 1 reply
  • 11 views

after hit save icon, the screen pops up with

the details of this appointment conflict with therapist following availability

. Unavailable on the selected date, which may create scheduling conflicts

 

 

Other times it has said can’t schedule more than one BUT the calendar is empty.

New here please help.  I can’t find where to put in therapist daily availability

1 reply

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  • Community Manager
  • April 17, 2026

Hi ​@JodiW, thank you for your question! If you haven’t seen it before, there is a really good video overview on appointments and scheduling, which I will link below, that may answer some of your questions:

In addition, this more in-depth article will walk you through setting up daily availability for your staff:

Typically, if you are hitting an error with booking availability, it is because there is an existing conflict on the therapist’s schedule. If the calendar is showing as empty and you still can’t schedule, it may be that the type of appointment you are trying to book is not allowed due to permissions set in the system. Can you reply here and let me know if you are still having issues after reviewing the articles linked above?