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AI telehealth summary?

  • September 16, 2025
  • 1 reply
  • 67 views

So, who else is using this and what do you think of it? I can't decide whether or not to implement this or not. I’m a little worried about the HIPAA implications and possible issues. 👀
 

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1 reply

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  • Community Manager
  • September 16, 2025

​@NRauch Welcome to the community and appreciate you raising this! Ensora Mental Health’s AI notes enhancement can reduce documentation time and unlike other AI tools, this AI feature is built to integrate with the specific workflow of mental health professionals.

I hear your concerns about HIPAA. Your client data is never used to train AI models, and all processing is HIPAA-compliant. Everything remains encrypted and accessible only to authorized team members. You can get more information about our ethical data usage here.

A few tips we recommend to customers evaluating it:

  • Start with a pilot: 3–5 clinicians, defined use cases, and a rollback plan.

  • Keep humans in the loop: summaries are drafts; clinicians review and further edit before anything is final.

  • Policy fit: confirm with your Privacy/Sec team that usage aligns with your HIPAA program.

What have others found helpful—time saved, accuracy, or workflow fit?