Skip to main content
Theranest

Client has new Email address for Client Portal

  • August 13, 2025
  • 0 replies
  • 74 views

Ensora Education Team
Forum|alt.badge.img

REQUIRED PERMISSIONS: Must be therapists assigned to client or case.

 

The email address used for the Client Portal login is the same email address located on the Client Details. To update the Client Portal login email, you have to update the Client Details.

  1. Navigate to your desired Client.
  2. Change the Email Address to the Client's new Email Address.
  3. Click Save.
  4. The client can now login to the Portal with their new Email Address and their current password.

    2021-01-04_15-58-13.png
This topic has been closed for replies.