Errors in application and product functioning can often be resolved by clearing the cache and cookies in your web browser. The steps to clear your cache and cookies depend on your computer and the browser you are using.
NOTE: Clearing the cache and cookies in your browser may clear autofill information, such as usernames and passwords.
IMPORTANT: After clearing the cache and cookies, be sure to close the application and close/quit the browser. Then, reopen the browser and restart your application.
Click the links below to learn how to clear the cache and cookies in your web browser.