Sending a screenshot to your support team can often help them troubleshoot or solve a problem. The steps to capture a screenshot will differ depending on your computer or device. Once you have your screenshot, you can copy and paste it into the body of an email or upload it into the files section of your support case in the Ensora Health Support Portal.
Learn more about how to add files to your support case: Check Existing Support Cases & Add Comments
IMPORTANT: Make sure your screenshot does not include any Protected Health Information (PHI).
Click the links below to lean how to take a screenshot on your computer or device.
Windows PC: Use the Snipping Tool to Capture Screenshots.
Mac Computer: Take a Screenshot on your Mac using keystrokes.
iPhone: Take a Screenshot on your iPhone using the buttons on the side.
iPad: Take a screenshot of your iPad using the buttons on the side.
Samsung Galaxy Phone or Tablet: Take a Screenshot on a Samsung Phone or Tablet using the buttons on the side.