PERMISSIONS REQUIRED: Only managers can enable or disable plans for certain providers.
- Hover over the Management tab in the navigation bar, and click Integrated Telehealth from the drop-down.
- Click Continue in the Disable Telehealth section.
- The Disable Telehealth window will display. Write a brief reason that you are disabling your telehealth services (optional), then click Disable Telehealth.
IMPORTANT: Notify the Billing/Support Team that you are disabling your plan so they are aware that the charges have stopped.