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Procentive

Set Up Topaz Signature Pads

  • August 13, 2025
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Ensora Education Team
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Topaz signature pads are electronic signing pads that allow your clients to sign clinical documents. This article provides the necessary information for setting up a Topaz signature pad for use in the application

IMPORTANT: Topaz Signature software is not compatible with Apple Computers.


Google Chrome Setup

If you are using the internet browser Google Chrome, please complete the following steps.

  1. Go to the Settings Module
    • You should be on the first tab: Preferences 
  2. Locate Use plug-in free signature pad and scan method: Set the drop-down to Yes
    Chrome_plug-in1__1_.png
     
  3. Click Change.
  4. Log off PRO_Log_Out_Button_prouct_updates.png  and log back on again to initiate the new setting.

NOTE: This setting is user- and computer-specific; therefore, each user will need to apply this setting to their user account.

 

Setup For Topaz

  1. Go to the Clinical/Charting Module.
  2. Open any document that requires a signature. 
  3. Click the open signing window link next to a signature field.
    • A signature window will open
    • If Topaz has not been installed, you will see the message Topaz Signature Pad: The Topaz Systems SigPlus software is not installed. You can download it here.
  4. Click here.
  5. Download the Topaz software that matches the Topaz model you are using.
  6. Look for the final digits of your model number on the back of your Topaz pad.
  7. Match them to the correct download button on the screen.
  8. Click Download.
  9. Then, follow the download and installation instructions on your screen.
    • Once the installation process is complete, you will be able to sign via the Topaz signature pad.
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