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Procentive

Locate Inactive Staff

  • August 13, 2025
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Ensora Education Team
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Overview

When a staff is made inactive they will no longer appear in the staff drop-down menus of the Clinical/Charting module and in the main Staff module. Follow the instructions below to locate the staff and their information.<

Locate Inactive Staff in the Staff Module

  1. Go to the Staff Module.
  2. Click Advanced Search at the bottom.
    Advanced_Search.png
     
    • A new window will open.
      • Type in the staff's name.
      • Change Active Status to Inactive.
      • Click Search.
        advanced_Search_Filters.png
         
    • The staff will now appear in the Staff module.

NOTE: To re-activate the staff, double-click on their staff line and change their Active drop-down to Active and click Save.

Staff_module_Active.png


Locate Inactive Staff in the Clinical/Charting Module

  1. Go to the Clinical/Charting Module.
  2. Type the staff's First or Last name in the Staff text field.
    Clinical_Staff_Text_Field.png
     
  3. Click the Next button PRO.arrow.forward.more.button.jpg.
  4. Click on the Staff drop-down and select the inactive staff's name.
    Clinical_Staff_Drop_down.png
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