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Staff Notification Settings

  • Aug 13, 2025 2:26 PM UTC
  • Sep 24, 2025 5:22 PM UTC
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Ensora Education Team
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You have the ability to set which notifications from ShareNote Community you would like to receive. This is set at the Staff Level.

  1. Click My Profile located below the navigation bar on the right side of screen.
  2. Click the Notifications Settings tab.
  3. Select of deselect alerts as desired. See below for alert descriptions.

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  • Allow Alerts - Select how you would like to receive notifications, by email or SMS. Then select desired Notification below.
  • Calendar Appointments Alerts - Receive alerts when a new appointment has been created for one of your Clients or when an existing appointment has updated or changed.
  • Note Creation Event Alerts - Receive alerts when a note has been created for one of your Clients.
  • Locked Note Alerts - Receive alerts when a Note for your Client is locked.
  • Authorization Expire Alerts - Receive alerts when Authorizations for your Clients are close to expiring or have expired.
  • Goal Expire Alerts - Receive alerts when Client Goals are close to expiring or have expired.
  • Client Requirement Alerts - Receive alerts when Client Requirements have been added or changed.
  • Client Last Seen Alerts - Notifies staff that a Note has not been submitted on a Client for the number of days the Admin sets in Preferences.
  • Notes Review Alerts - Receive alerts when there is a Note to be reviewed.

    NOTE: You will only be notified when you are set as a reviewer by an Administrator.

  • Client Status Update Alerts - Receive alerts when a Client Appointment Status is updated for one of your Clients.
  • Scheduler Event Creation Alerts - Receive alerts when a new event is created.
  • Certification Expire Alerts - Receive alerts when your Certifications are close to expiring or have expired.
  • Monthly Summary Email - Receive a summary of all activity or alerts received that occurred that month.
  • Weekly Summary Email - Receive a summary of all activity or alerts received that occurred that week.
  • Contact Log Message - Receive an alert when a message is added to a Client Contact Log.
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