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You have the ability to exclude Insurers from staff members. This will prevent a staff member from being scheduled with clients who have insurance the staff member is not credentialed with.

NOTE: Only clients with included insurers will display when creating new appointments.

  1. Click Staff in the navigation bar, then select Active Staff Members from the drop-down. 
  2. Click Details for the appropriate Staff member.

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  3. Click the Insurer Exclusions tab. A page opens showing all insurer options. 
    • The current insurer's status displays.
  4. Select the insurer(s).
  5. Click the Exclude button to exclude a single insurer or Exclude Selected at the top of the page to exclude multiple insurers.
  6. Click Include Selected at the top of the page to change the status to Included. 

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