It is possible for your admin-level users to update particular office/agency info in NPA (if you have the appropriate access).
- To do so, you will want to click the icon labeled "Organization" in your site's Settings tab.
- In the new Organization window that opens, you will need to select the particular Office/Agency from the drop-down at the top. The Organization will be selected by default.
- Update the agency fields to whatever you need.
- Click "Save & Close".
NOTE: This window also has access to update the Special Identifiers for your Organization/Agencies.
- This may include Billing Providers, Tax ID's/EIN's, and/or Service Facility NPI's.
- The button is located to the right of the AKA field and assigning Special Identifiers is the same as for staff - skip to Step 5: How to Add Special Identifiers to Staff Records
If you do not have access to your site's Settings tab, you may need an admin-level user in your company with the proper level of access to do so, or to provide you with access.