There is now a feature in NPAWorks to transfer both Clients and Staff to another Office/Agency.
This feature is designed to simplify Client and Staff Transfers from one office to another, and it also works with clients and staff that are integrated with the system.
- If you have permission, click on the Settings tab from the main screen of NPAWorks.
- If you have permission, click the Agency Transfer button - a new window will open.
- In the new window, click either the "Client" or "Staff" tab depending on which type you want to transfer.
- Click the drop-down and select the appropriate Staff or Client you want to transfer.
- For the Destination Agency, click the drop-down and select the appropriate Office (Agency) you want to transfer them to.
- Click the "Transfer" button to complete the transfer.
- This tool allows you to transfer multiple clients/staff at once.
You may get errors in this window when clicking "Transfer" about missing Funding Sources and Services.
- Example - You are trying to transfer a client from Agency A to Agency B.
- If the client has Services with Funding Source XYZ, then you will need to add this funding source and related services into Agency B as well.
- Example - You are trying to transfer a staff from Agency A to Agency B.
- If the staff provides XYZ services, you will need to add these services into Agency B as well.
