Sometimes you might want to offer a sliding pay scale to clients, or you might have a client that is "grandfathered" in at an old rate. As the provider, you have control over how much each client is charged.

If you want to be paid online, prior to an online session, simply enter the name of the paying client in the PAYERS section when scheduling, and then type in the desired amount. If there are multiple clients (such as a couple or family) and only want one person to pay, you can do that as well. You can also set different amounts for each person joining the session.

You can also request a payment from a client separately from an appointment or session. This is handy for in-office appointments or if a client needs to pay you on a different schedule that you've worked out prior. Click Payments on the menu tab and the Request Payment button to create a Payment Request.

If you don't see PAYERS as an option while scheduling, it's because you haven't connected your Stripe account to the system. To do that, navigate to Payments and click the box at the top to set up your payment account.