Ensora Health partners with Stripe to provide fully integrated payment processing across supported products through Ensora Payments. This solution allows you to securely accept credit card payments, streamline collections, and reduce administrative effort without leaving your system.
This overview explains how Ensora Payments works, what enrollment involves, and the common payment workflows available to help you get started. Product-specific setup steps and detailed instructions are available in each product’s Payments sections.
NOTE: This article provides a platform-wide overview of Ensora Payments. Navigation paths, labels, and available workflows may vary by product.
Before you Begin: Enrollment Requirements
Integrated payment services requires enrollment. An owner of the business with Organization Administrator permissions must complete enrollment on behalf of the organization using the settings in your system.
Enrollment Overview
Enrollment is the first step to enabling Ensora Payments. During this process, you will create a Stripe merchant account for your business.
IMPORTANT:
Before submitting your enrollment:
- Review the Ensora Payments enrollment documentation.
- Review your business information.
- Ensure the correct legal owner and business structure are entered.
- Confirm all banking details are accurate.
Accurate information helps prevent delays in approval and supports proper 1099 reporting.
Begin Enrollment
Product-specific enrollment paths:
- Fusion
- Admin > Add-Ons
- TheraNest
- Organization > Settings > Ensora Payments
- ABA Therapy
- Organization > Settings > Ensora Payments
- MyClientsPlus 3.0
- Organization > Settings > Ensora Payments
- Procentive
- Settings module > Setup > Sign up for Stripe
Submit your enrollment application and allow up to two business days for final approval. You will receive a notification once your account has been approved and payments are enabled.
After Approval: Start Collecting Payments
Once Ensora Payments is active, you can begin using the payment workflows available in your product
Available Workflows
Depending on your configuration and product, you may be able to:
- Process Payments
- Accept credit card payments directly from the Schedule or the Client Ledger.
- Process Multiple Payments at Once
- Submit batch payments and view batch payment history to save time on collections.
- Send a One-Time Payment Link
- Email a secure payment link to a client so they can pay for an appointment remotely.
- Automatic Transaction Receipts
- Automatically email clients a receipt after their payment is processed.
- Manage Payment Methods
- Securely add and store client payment information for future transactions.
- Request Payment via the Client Portal
- Allow clients to log into the Client Portal and submit payments online at their convenience.
NOTE: Workflow availability, names, and navigation paths may vary by product. Refer to your product-specific payment section for further instructions.
Next Steps & Product Resources
For detailed instructions on processing payments, managing payouts, issuing refunds, or running payment reports, navigate to the Payments section of your product:
Need Help?
If you have questions about Ensora Payments, our Support team is here to help.
Phone: 1‑877‑288‑5583
Select option 2, then option 6
Email: payments.support@ensorahealth.com
