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Wait List

  • August 13, 2025
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Ensora Education Team
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The Wait List provides the user with the ability to add a potential patient to a waitlist without creating a patient chart and registering them into a program.

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Access

  • To access the wait list go to Day to Day > Wait List.
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Add a Patient to the Wait List

 

Patient Registration

  1. Go to Day to Day > Patient Registration.
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  2. Enter any known patient information and click Register (you are not required to enter any patient information here).

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  3. Fill in the required fields (any field with a green check to the left) and click Save/Wait List.

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Phone Pre-Intake > ICC Referent

  1. Go to Day to Day > Phone Pre-Intake > Initial Client Contact.

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  2. Select the radio button next to Referent and enter the necessary Demographic information.
  3. Click on the Referent tab, enter a contact, and click Save.

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    • You should see “Data was saved successfully” at the bottom of the screen.
    • Also, the “Go to Screening” button is now available.
  4. Click the “Go to Screening” button.
    • This will pull up the ICC Referent screen.
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  5. Enter any missing information, click Save, and Create Patient.

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    • The New Patient in red should change to Linked to Patient.

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  6. Select the Appointment tab and click Add to Wait List.
    • The patient is now viewable in the Wait List.

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Phone Pre-Intake > Self Referral

  1. Follow the same steps as listed for Phone Pre-Intake > ICC Referent except you will select the radio button next to Self Referral instead of “Referent.”

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