In certain cases, results that are returned may not match your Client’s record in the ECR. This is based on standard search criteria (First Name, Last Name, Date of Birth, and Gender). If the system cannot find a match, the results will be moved to the Lab Results Manager.
From the Lab Results Manager you can manually match results to a Client record.
- Click Import/Export and select Lab Results Manager.
- Click Refresh in Lab Results Manager so all un-matched results display on the right side of your screen.
- Use filters on the left to find the appropriate Patient/Chart you want to attach the results to.
- Drag the record from the right window to the left window. The results will now map to the appropriate chart.