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Other Case Info: Attachments Tab

  • Aug 13, 2025 2:36 PM UTC
  • Aug 29, 2025 10:13 PM UTC
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Ensora Education Team
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Permissions Required: Clinic Staff must have Administrator, Billing Manager, Clinical Director, Front Office, Operations Manager, PTA, Staff Therapist, or Therapy Student Permissions assigned in order to manage Case Info.

 

Other Case Info: Attachments Tab

The Attachments tab allows you to access all documents for this case. These files may be Visit or Case forms from the Therapist, or they may be scanned-in documents, such as driver's license and insurance cards from the front office. Any file that is on the computer can be attached to a case.

Case_OtherAttach1.png

The Attachments grid works like a standard Grid report.

Attachments Columns

Source

Indicates if the attachment is a Form, Document, or Scanned Image.

Description

User-created description for the item.

Visit DOS

If the attachment is a visit note (ie therapist documentation) then the visit that the attachment is linked to is displayed.

Status

Indicates whether the note is signed or not, or if it is invalid.

Created

Date and time the attachment was created.

User

The user that created the attachment.

Class

Reserved for future features.

Path

Reserved for future features.

Extension

Shows the file extension for the file.

Documents

Any file that is on your computer may be attached to the case and will appear under the Documents category. If your therapists dictate their notes, and these notes are in Microsoft® Word format, then it is possible to attach the file and later retrieve it.

Note: Please note that if you retrieve a document and make changes to it, it will need to be reattached to the case in order for the changes to be saved.

 

Forms

Forms are part of the Therapist Documentation system and consist of Visit Forms and Case forms. You can add Case forms here, but Visit forms may only be added from the Schedule or Therapist Charge Entry.

Scanned

If you have a scanner, it is possible to scan images directly into the case. These images will appear under the scanned category.

Right-clicking in the Attachments tab produces the following menu:

Case_OtherAttach2.png

Attachment Menu

Open

Opens the currently selected form.

Open Unsigned Clone

Allows you to create an unsigned copy of the form to which changes may be made. You may then sign this new form. This is useful for making corrections to signed forms that are not changeable. Note, that the new form will have a new creation date. You will now have a record of the original document as well as the newer updated document.

Move Form

Allows you to move the form to a different visit. This is useful when a note was started for a visit but that visit was subsequently deleted.

Add Form | New Form

Allows you to add a new Visit or Case form to the case.

Add Form | New Form Flow Forward

Allows you to flow forward from the currently selected form into a new form of a different or same type.

Add Form | New Form Flow Forward to Same

Allows you to flow forward from the currently selected form into a form of the same type.

Add Document

Allows you to select a document from your computer to save with the case.

Scan Image

Allows you to scan an image into the case attachments.

Retrieve for Edit

Loads the document so that you can edit it.

Retrieve for edit

Saves the stored document to a file.

Print

Prints the currently selected document(s).

Delete

Removes the document from the case.

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